Malcolm Higgs is Professor of Organization Behaviour and HRM at the Southampton Business School, University of Southampton, UK where he was previously Head of the School. Prior to that position he was the Academic Dean of Henley Business School and a partner with the international consulting firm Towers Perrin. He is a Chartered Psychologist and has published 6 books and over 120 academic journal papers. Victor Dulewicz is Managing Partner of VDA Consultants and Emeritus Professor at Henley Business School, UK, where he had been Head of HRM & OB and Director of the Centre for Board Effectiveness. Previously, he worked as a Chartered Occupational Psychologist for Rank Xerox, Civil Service Department and STC Telecoms Group. He has co-authored five books, written over 150 articles and presented at numerous conferences.

• Chapter 1. Introduction.- Chapter 2. The Importance of Emotional Intelligence.- Chapter 3.Does Emotional Intelligence Make a Difference?.- Chapter 4. Measuring Emotional Intelligence.- Chapter 5. Can Emotional Intelligence be Developed?.- Chapter 6. Developments in Leadership Thinking.- Chapter 7. The Leadership Context.- Chapter 8. A Model of Emotionally Intelligent Leadership.- Chapter 9. Developing Emotionally Intelligent Leadership.- Chapter 10. Emotionally Intelligent Leadership Teams.- Chapter 11. Emotionally Intelligent Leadership and Organisations.- Chapter 12. Concluding Thoughts.- Appendix A. Sample LDQ report.

Malcolm Higgs is Professor of Organization Behaviour and HRM at the Southampton Business School, University of Southampton, UK where he was previously Head of the School. Prior to that position he was the Academic Dean of Henley Business School and a partner with the international consulting firm Towers Perrin. He is a Chartered Psychologist and has published 6 books and over 120 academic journal papers. Victor Dulewicz is Managing Partner of VDA Consultants and Emeritus Professor at Henley Business School, UK, where he had been Head of HRM & OB and Director of the Centre for Board Effectiveness. Previously, he worked as a Chartered Occupational Psychologist for Rank Xerox, Civil Service Department and STC Telecoms Group. He has co-authored five books, written over 150 articles and presented at numerous conferences.

• Chapter 1. Introduction.- Chapter 2. The Importance of Emotional Intelligence.- Chapter 3.Does Emotional Intelligence Make a Difference?.- Chapter 4. Measuring Emotional Intelligence.- Chapter 5. Can Emotional Intelligence be Developed?.- Chapter 6. Developments in Leadership Thinking.- Chapter 7. The Leadership Context.- Chapter 8. A Model of Emotionally Intelligent Leadership.- Chapter 9. Developing Emotionally Intelligent Leadership.- Chapter 10. Emotionally Intelligent Leadership Teams.- Chapter 11. Emotionally Intelligent Leadership and Organisations.- Chapter 12. Concluding Thoughts.- Appendix A. Sample LDQ report.

Malcolm Higgs is Professor of Organization Behaviour and HRM at the Southampton Business School, University of Southampton, UK where he was previously Head of the School. Prior to that position he was the Academic Dean of Henley Business School and a partner with the international consulting firm Towers Perrin. He is a Chartered Psychologist and has published 6 books and over 120 academic journal papers. Victor Dulewicz is Managing Partner of VDA Consultants and Emeritus Professor at Henley Business School, UK, where he had been Head of HRM & OB and Director of the Centre for Board Effectiveness. Previously, he worked as a Chartered Occupational Psychologist for Rank Xerox, Civil Service Department and STC Telecoms Group. He has co-authored five books, written over 150 articles and presented at numerous conferences.

• Chapter 1. Introduction.- Chapter 2. The Importance of Emotional Intelligence.- Chapter 3.Does Emotional Intelligence Make a Difference?.- Chapter 4. Measuring Emotional Intelligence.- Chapter 5. Can Emotional Intelligence be Developed?.- Chapter 6. Developments in Leadership Thinking.- Chapter 7. The Leadership Context.- Chapter 8. A Model of Emotionally Intelligent Leadership.- Chapter 9. Developing Emotionally Intelligent Leadership.- Chapter 10. Emotionally Intelligent Leadership Teams.- Chapter 11. Emotionally Intelligent Leadership and Organisations.- Chapter 12. Concluding Thoughts.- Appendix A. Sample LDQ report.