Leading Digital Transformation

Einar Iveroth is Associate Professor & Excellent Teacher at the Department of Business Studies, Uppsala University.Jan Lindvall is Associate Professor & Excellent Teacher at the Department of Business Studies, Uppsala University.Johan Magnusson is Professor at the Department of Applied IT, Division of Informatics, Gothenburg University.

• Contents List of contributors ixList of figures xvList of tables xviiForeword xix1 Introduction 1EINAR IVEROTH, JAN LINDVALL AND JOHAN MAGNUSSONPART IBasics and history 152 Information – knowledge as a basis for governance and control 17JAN LINDVALL3 Communication: governance challenges with digital communication 33THERESE HEDMAN MONSTAD4 Technology: from big physical hardware to invisible services and backto small physical semiconductors 48JAN LINDVALL AND DARIUSZ OSOWSKI5 IT governance: from bureaucracy to paradox 68JOHAN MAGNUSSONPART IIStrategy, structure and systems 836 Strategy – digital transformation as a prerequisite and meansfor new strategies 85ALF WESTELIUS AND NILS‑GÖRAN OLVEContents7 Structure – digital transformation and organization 104EINAR IVEROTH AND JAN LINDVALL8 Systems: history and development 126JOHAN MAGNUSSONPART IIIApplication and contemporary issues 1379 Platforms 139ANDREAS NILSSON10 Competence provision 151PER THILANDER AND BERTIL ROLANDSSON11 Sustainable development 165ELISABETH FRISK AND KRISTINA JONÄLL12 Data governance for digital organizations 182JONATHAN CRUSOE AND DANIEL NYLÉN13 Leadership in an algorithm‑driven world 195CHARLOTTA KRONBLAD14 Consensing for strategic alignment 207KRISTIAN NORLING15 Digital transformation and governance from thecustomer’s perspective 223JACOB HALLENCREUTZ AND LOVE WESTIN16 Digital transformation of the public sector 235TOMAS LINDROTH17 Inclusive digital transformation 250DANIEL CURTO‑MILLET18 AI and governance dilemmas in law enforcement 259MARIE ENEMAN AND JAN LJUNGBERG19 Regulation, governance, and AI systems 271ENSIEH MAHI, JASON CRAWFORD AND MAGNUS STRAND20 How digital infrastructures are transforming society 289OWEN ERIKSSON21 Final words – looking back and ahead 303EINAR IVEROTH, JAN LINDVALL AND JOHAN MAGNUSSONIndex 311

"In Leading Digital Transformation, the authors bridge the gap between the theory and practice of dgital transformation. Covering digital transformation from its theoretical underpinnings to real-world applications, the book is a must-read for anyone looking to expand their knowledge on what digital transformation is and how it can be managed." Jonny Holmström, Professor of Informatics, Director for Swedish Center for Digital Innovation (SCDI), Umeå University"As AI and digital transformation demand resilient leadership, this book offers crucial clarity. It explains how governance, technology, and strategic investments align through strategy, structure, and systems. A comprehensive must-read for anyone seeking best-practice guidance in understanding flexible and scalable innovation." Ingo Paas, Ingo Paas is the Chief Information Officer (CIO) and Chief Digital Officer (CDO) of Green Cargo“The book represents a comprehensive review of digital transformation and variety of managerial issues it raises. The editors and the contributing authors discuss with depth and competence the structural, strategic and governance implications of digital transformation for business firms and organizations." Jannis Kallinikos, Professor of Information Systems, London School of Economics"To properly face some of the greatest challenges of our time, ideas are needed that tackle the intersection between management and digital transformation. It is in this critical overlap that real change can happen. Leading digital tranformation: management, governance and control presents some excellent thinking on the topic and will help drive this change if put in the hands of students and practitioners." Jessica Nordlander, Chief Operating Officer, Vox Pop Labs, named Swedens’ Most Innovative Leader and one of Canada’s 100 most influential women in Science and Technology.