Leadership and Management in Pharmacy Practice

Edited byAndrew Peterson is the John Wyeth Dean of the Mayes College and professor of clinical pharmacy and health policy at the University of the Sciences, Philadelphia, Pennsylvania, USA. He received his PharmD from Virginia Commonwealth University in Richmond and his PhD in Health Policy at University of the Sciences. He also completed an advanced residency in Hospital Pharmacy Administration at Thomas Jefferson University Hospital in Philadelphia, Pennsylvania and a residency in Hospital Pharmacy Practice at Rush-Presbyterian St. Luke’s Medical Center in Chicago, Illinois, USA. Before joining the university, Dr. Peterson was the assistant director of pharmacy and clinical services at Thomas Jefferson University Hospital and the associate director of pharmacy, drug information, and clinical services at Crozer-Chester Medical Center in Upland, Pennsylvania.William N. Kelly is professor of pharmacotherapeutics and clinical research at the College of Pharmacy at The University of South Florida in Tampa, USA and president of William N. Kelly Consulting and Publishing, Inc. He is also a senior vice president of scientific affairs of Vivace, Inc., in West Chester, Pennsylvania, USA. He is the former assistant vice president and director of pharmacy at Hamot Medical Center, a 500-bed hospital in Erie, Pennsylvania. He obtained his PharmD and residency certificate in clinical pharmacy from the University of Michigan, USA. Dr. Kelly also completed a fellowship in executive management at the Leonard Davis Institute of Health Economics located at the University of Pennsylvania. Dr. Kelly has published over 100 peer-reviewed manuscripts and 15 chapters in books, and has presented his work nationally and internationally.

• LEADERSHIP. Principles and Characteristics of Leadership. Understanding and Working in the Organization. The Importance of Vision, Inspiration, Strategic Planning, and Getting It Done. Leading Culture, People, and the Strategic Plan. Leading Change and the Pharmacy Enterprise. The Leader in You. MANAGEMENT. Principles and Characteristics of Effective Pharmacy Management. Managing Projects to Achieve Desired Results. Managing People. Managing Pharmacy Operations. Managing Clinical Services. Marketing the Pharmacy. Budgeting and Accounting. Purchasing and Inventory Management. Managing Pharmacy Automation and Informatics. Managing Compliance, Performance, and Outcomes.

"The book discusses leadership on a personal and organizational level and how to motivate and lead change. In addition, it delves into management of people, operations, clinical programs, informatics, and customer service as well as numerous other pharmacy-related management concerns. The management section is well done and applicable to the workplace."—Jennifer L. Colon, PharmD, MS, MBA, Temple University School of Pharmacy, in Doody's Book Reviews