Language and Demeanor in Police-Citizen Encounters

Phillip Chong Ho Shon is Assistant Professor of Criminology at Indiana State University. He holds a Bachelor's Degree in Philosophy, a Master's Degree in linguistics, and a Ph.D. in criminal justice.

• Chapter 1 FOREWORDChapter 2 PREFACEChapter 3 ACKNOWLEDGEMENTSChapter 4 INTRODUCTIONChapter 5 1. INTRODUCTION TO THE TECHNOLOGY OF TALKChapter 6 2. DATA AND METHODOLOGYChapter 7 3. TELEVISION AND TALK IN COPSChapter 8 4. POLICE TALK: CONVERSATIONS BETWEEN THE POLICE AND THE PUBLICChapter 9 5. "WHAT I LOOK LIKE FIGHTIN' HIM?": WHAT DOMESTIC DISPUTANTS TELL THE POLICEChapter 10 6. CONCLUSION: COERCION, RHETORIC, AND LANGUAGE IN A TIME OF CHANGEChapter 11 REFERENCESChapter 12 INDEX

For Police Officers two of the most important aspects of any Police Citizen encounter are the opening and closing words. What was a peaceful situation can easily be changed by the wrong approach. This book gives many examples.