Knowledge Management Strategy and Technology

Inbunden, Engelska, 2001

Av Richard F. Bellaver, John M. Lusa, TBD, Richard F. Bellaver, John M. Lusa, Richard F Bellaver, John M Lusa

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This resource provides a thorough, up-to-date understanding of knowledge management (KM) and details the techniques needed to identify, manage, control the flow, store, and share access to information. Utilizing real-world case studies and in-depth discussions, the book is designed to help the reader develop a strategy for implementing programs to take advantage of the power of knowledge, create systems to make knowledge readily available throughout an organization, and prepare directory systems that provide a source for locating and interacting with knowledge workers and automating the sharing of knowledge. From leveraging intangible knowledge assets, enterprise data warehousing, and data quality, to the three-level model for managing knowledge, the network economy, and groupware tools, the authors cover critical KM topics and show how knowledge management is a key strategic tool. Moreover, the book shows how to formulate an effective knowledge management policy that addresses technological, organizational and process elements.

Produktinformation

Utgivningsdatum2001-12-31
Mått156 x 234 x 15 mm
Vikt556 g
FormatInbunden
SpråkEngelska
SerieComputing Library
Antal sidor270
FörlagArtech House Publishers
ISBN9781580531054

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Richard F. Bellaver is an associate director at the Center for Information and Communication Science, Ball State University. He holds a B.S. in industrial economics from Purdue University and an M.B.A. from Michigan State University. John M. Lusa is a visiting associate professor at the Center for Information and Communication Science, Ball State University and managing director and principal at International Communications. He holds a B.S.J. from Ohio University and an M.B.A. from the University of Dayton.

A practical framework - understanding knowledge management; document imaging and management - taming the paper tiger; groupware - messaging and co-operation; developing effective knowledge with both qualitative and quantitive research; systems architecture - the preparation for knowledge management; the storage and access of distributed knowledge; an integrated development model for knowledge management; the role of directories in knowledge management; the Internet as a mechanism to enhance content and extend access to corporate data resources; the power of managing knowledge in a worldwide enterprise; knowledge management for competitive advantage - mining diverse sources for marketing intelligence; building knowledge communities with webs of connections.