'This is an excellent introductory book, exploring the conceptual framework for knowledge management, knowledge leadership and approaches for making the best use of knowledge.' - Harry Tomlinson, School Leadership and Management'it provides an excellent introduction to the topic of Knowledge Management as a whole. This is an introductory text on Knowledge Management that is suitable both for students of the subject and managers - including those in education that want to implement a KM strategy in their organisation.' - Charles Oppenheim, LTSN-ICS website