Key Concepts in Operations Management

JON SUTHERLAND and DIANE CANWELL are both experienced writers. They are the authors of a number of successful key reference and textbooks including Marketing Campaigns (1998), Organisation Structures and Processes (1997) and Foundation Business (1996). They are both former college lecturers specializing in business studies and are now full-time writers.

• Contains almost 600 Major Concepts, Terms, Theories and Theorists, Arranged Alphabetically.

'Well structured and readable. This will be a very useful text for undergraduate business students. It will help them link operations management into other areas of study. I would recommend this book.' - Jonathan Groucutt, Oxford Brookes University