IT Crisisology Casebook

Prof. Dr. Sergey V. Zykov holds a Ph.D. (2000) and Dr. Habil. (2017) in Computer Science. He has a 20-year experience in IT, including Vice-CIO of the ITERA International Oil & Gas Group. He also has over 20 years in teaching computer science and software engineering and holds instructor certificates from Carnegie Mellon University and London School of Economics. Currently, he is a Full Professor at the HSE University, National Nuclear Research University MEPhI, and Russian Technical University MIREA. He served as a Visiting Researcher at the Carnegie Mellon University (USA), the First Moscow State Medical University, and Innopolis University (Russia). He authored over 100 papers and 10 books, including 5 monographs by Springer, among which is IT Crisisology: Smart Crisis Management in Software Engineering (2020). He serves as an Associate Editor at the Intelligent Decision Technologies and International Journal of Knowledge-Based and Intelligent Engineering Systems. His researchfields include: crisis responsive software development, enterprise system lifecycles, and data modeling.

• The Case Method: Promoting Informed Digitalization.- Pre-Digitalization: Earlier Cases.- Fostering Digitalization: IT-Intensive Businesses.- Taming Human Factors: Diversity in Digitalizing Multinationals.- Industry-Wide Case: The Russian Forest Industry.- Social Aspect of Digitalization: The “Human Factors”.