‘Ray’s easy to read book ISO 9001:2015 Audit Procedures is a must have for small businesses wishing to complete management reviews and quality audits. This step by step guide includes forms, questionnaires and author’s hints that are invaluable.’ - D.M. Belair, CAO, Kawartha Controls'An invaluable resource I highly recommend. Easy to read, to the point explanations, detailed checklists and diagrams, this is the one book you need if you would like to understand ISO 9001:2015 audit procedures. Ray explains the ISO terminology, definitions and processes, and provides checklist questions that an auditor would be looking to answer. I would also recommend this book alongside Ray’s – ISO 9001:2015 in Brief, as combined they give you all you need to know about the QM System and associated audit and certification processes.' - Jonathan Parkinson – Plantastic DWC LLC. Dubai