Introduction to Work and Organizational Psychology

Nik Chmiel is Professor of Psychology and Head of Department, Department of Psychology & Counselling at the University of Chichester, UK. He is the past president of the European Association of Work and Organizational Psychology (EAWOP) from 2003-2007. He is on the policy committee for the British Psychological Society publication The Psychologist, and an associate editor of the European Journal of Work and Organizational Psychology. His research interests focus on psychology in the workplace, and include the psychology of safety at work, job stress and work engagement.Franco Fraccaroli is the Professor of Work & Organizational Psychology, Department of Psychology & Cognitive Science at the University of Trento, Italy. He is president of the Alliance of Organizational Psychology and past president of the European Association of Work and Organizational Psychology (EAWOP). His research interests include the older worker in organizations, meanings and social representations of work, careers in organizations, psychology of work time, and validation tools in work and organizational psychology. Magnus Sverke is Professor and Chair of the Division of Work and Organizational Psychology, Department of Psychology at the Stockholm University, Sweden. He is also Extraordinary Professor at North-West University, South Africa. His research interests include organizational change and its effects on employees, downsizing and job insecurity, labor market flexibility and employment contracts, employee attitudes and well-being, work climate and employee motivation, union member attitudes and behavior, as well as career development.

• List of Contributors xiForeword xixWilmar SchaufeliIntroduction xxiNik Chmiel, Franco Fraccaroli and Magnus SverkePart I: Job-Focused 11. What Do People Really Do at Work? Job Analysis and Design 3Stephen A. Woods and Daniel P. Hinton2. How Do I Get a Job, What Are They Looking For? Personnel Selection and Assessment 25Silvia Moscoso, Jesús F. Salgado and Neil Anderson3. How Can I Shape My Job to Suit Me Better? Job Crafting for Sustainable Employees and Organizations 48Pascale M. Le Blanc, Evangelia Demerouti and Arnold B. Bakker4. What Am I Supposed to Do in My Job? Set Goals and Appraise Your People 64Gary P. Latham5. Why Is My Job So Stressful? Characteristics, Processes and Models of Stress at Work 80Jan de Jonge and Christian Dormann6. Digital Technologies at Work Are Great, Aren’t They? The Development of Information and Communication Technologies (ICTs) and Their Relevance in the World of Work 102Christian Korunka and Matti Vartiainen7. Whose Side Is Technology On, Really? on the Interdependence of Work and Technology 121Michael Allvin and Fredrik Movitz8. Why Did I Choose That Career Path? Approaches to Vocational Choices and People’s Readiness to Self-Manage their Own Career Paths 137Guido SarchielliPart II: Organization-Focused 1599. How Do We Get New Entrants ‘On Board’? Organizational Socialization, Psychological Contracts, and Realistic Job Previews 161Allison M. Ellis and Talya N. Bauer10. How Does Power Affect Those Who Have It and Those Who Don’t? Power Inside Organizations 176Lourdes Munduate and Francisco J. Medina11. Does It Matter Who Leads Us? The Study of Organizational Leadership 192E. Kevin Kelloway and Stephanie Gilbert12. Why Are We in a Team? Effects of Teamwork and How to Enhance Team Effectiveness 212Annika Lantz Friedrich and Daniela Ulber13. How Do We React When Our Organization Changes? Perspectives on Employees’ Appraisal of Change, Consequences and Mitigating Factors 233Magnus Sverke, Helena Falkenberg, Johnny Hellgren, Chang-qin Lu and Jaco Pienaar14. How Do We Feel and Behave When We’re Not Permanent Full-Time Employees? The Case of the Diverse Forms of Non-Standard Work 258Claudia Bernhard-Oettel, Nele De Cuyper, Megan Murphy and Catherine E. Connelly15. Why Should Organizations Treat their Employees Fairly? Definition, Relevance, and Consequences of Justice at Work 276Constanze Eib and Guillaume Soenen16. What Does Our Organization Do to Help Our Well-Being? Creating Healthy Workplaces and Workers 295Arla Day and Karina NielsenPart III: People-Focused 31517. Does It Matter Who We Are? Personality at Work 317Adrian Furnham18. How Do I Learn What to Do? How the Science of Training Supports Learning 335Amanda Woods, Julie Dinh and Eduardo Salas19. How Much Effort Will I Put into My Work? It Depends on Your Type of Motivation 354Anja Van den Broeck, Joseph Carpini, Hannes Leroy and James M. Diefendorff20. How Do We Handle Computer-Based Technology? What Is the Cost/Benefit Ratio of Technology for Workers? 373Fred R. H. Zijlstra and Anne-Sophie Nyssen21. Why Do I Put Myself and Others in Danger or Help Increase Safety? Person- and Situation-Related Causes of Safety Behaviours 388Nik Chmiel and Gudela Grote22. Does It Matter Whether I Am a Happy and Committed Worker? The Role of Identification, Commitment and Job Satisfaction for Employee Behaviour 410Rolf van Dick and Lucas Monzani23. How Does Work Fit with My Life? The Relation Between Flexible Work Arrangements, Work–Life Balance and Recovery from Work 430Göran Kecklund, Debby G. J. Beckers, Constanze Leineweber and Philip Tucker24. What Happens When I Get Older? Older Workers, Late Careers and Transitions to Retirement 448Franco Fraccaroli, Marco Depolo and Mo WangPart IV: Advising the Organization 46925. How Do We Work with Organizations? 471Henry Honkanen and Diana RusCase Studies 48926. A Strategic Approach to Improving Well-Being in a Large Railway Company 491Ivan Robertson, Matthew Smeed and Victoria Ward27. Humiliation: Why We Deserve Respect at Work 498Barbara Ko usznik28. Resilience Development Through an Organization-Led Well-Being Initiative 506Katharina Näswall, Sanna Malinen and Joana Kuntz29. Positive Action: Effectively Increasing Diversity at the Top 514Nic Hammarling30. Age Management 521Christian Stamov-RoßnagelIndex 529

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