Introduction to Hotel Operations

Deepak Juyal is an accomplished tourism professional with over 15 years of experience in the industry. He completed his MBA in Tourism from Garhwal University, Uttarakhand in 2005 and went on to work with some of the most reputed names in the business viz. KUONI & TUI, where he managed inbound operations for clients from France, Switzerland, UK, USA & Australia. He also handled domestic operations for the renowned IRCTC brand. Deepak's expertise in tourism operations earned him the position of Assistant General Manager with Purequest Adventures (soft adventure brand of TUI) in 2018. He played a key role in developing the company's business strategy and ensuring its successful implementation. However, his passion for education led him back to his hometown Dehradun, where he joined Graphic Era University as Assistant Professor. He has qualified UGC-NET and is currently pursuing his PhD in Sustainable Tourism. Apart from his professional achievements, Deepak is an avid traveler and adventurer. He has explored many parts of India, including Rajasthan, Himachal Pradesh, Ladakh, Madhya Pradesh, Uttarakhand, Karanataka, and Maharashtra. He has also done trekking in Himachal Pradesh and Uttarakhand and went on a thrilling bike ride to Ladakh. Deepak's love for travel has also taken him to neighboring country Bhutan. Overall, Deepak Juyal is a dynamic professional with a passion for tourism and a commitment to sustainable practices.

• 1 Introduction To Hotel Operations & Management 2 Front Office Operation 3 Food and Beverage Service Operations 4 Laundry Operations 5 Room Service Management 6 Managing Maintenance Systems Managing Maintenance Systems 7 Human Resource Management 8 Safety And Security Management9 Marketing And Associated Activities 10 Financial Management In A Hotel