JOHN W. HEAD is Associate Professor in the Library Science Department at Clarion University of Pennsylvania and has worked in public and academic libraries. A member of the American Library Association and the Pennsylvania Library Association, his interests include information retrieval, library automation, and research methods. He is the coeditor of the Insider's Guide to Library Automation (Greenwood Press, 1993).GERARD B. McCABE is former Director of Libraries at Clarion University of Pennsylvania. He is the editor of Operations Handbook for the Small Academic Library (1989) and Academic Libraries in Urban and Metropolitan Areas (1992), and coeditor of Insider's Guide to Library Automation (1993) and Academic Libraries: Their Rationale and Role in American Higher Education (1995), all published by Greenwood Press.