Interventions in Health Care Interaction

Petra Sneijder is Associate Professor at the University of Applied Sciences Utrecht, the Netherlands. As part of the Communication in Digital Transition research group, she analyses societal issues using a discursive psychological perspective. She is specifically interested in translating findings into practical implementation, using (digital) interventions. Annette Klarenbeek is Professor of Applied Sciences and part of the Communication in Digital Transition research group at the University of Applied Sciences Utrecht, the Netherlands. Her work takes an interactional perspective on communication with an emphasis on conversational communities.

• 1.Introduction: Interventions in Health Care Interaction.- 2. RealTalk resources for clinical trainers: Embedding naturalistic recordings and conversation analytic evidence into existing practice in communication training.- 3. Contextualizing empathy: Training resources for responding to hopelessness in crisis helpline communication.- 4. Using real-time recordings to design communication training on how physicians discuss code status.- 5. Analysing and Evaluating Patient–Practitioner Interaction About Chronic Pain: A Workshop for Pain Rehabilitation Practitioners.- 6. Reflective sexual health communication: Training oncology healthcare professionals to handle the delicacy associated with talking about sexuality.- 7. Training and supervising mental health clinicians using Reflective Interventionist Conversation Analysis (RICA).- 8. Leveraging Reflective Interventionist Conversation Analysis to Advance Racial Health Equity.- 9. Concluding remarks.