"Recommended for academic collections, upper-division undergraduate and above, as well as professional libraries." (CHOICE, September 2010) "This excellent book helps readers understand how difficulties arise in the workplace and focuses on prevention of problems. It is practical, easy to read, and gives recommendations for positive change. The book covers many different topics, both on the individual and organizational level. It ends with encouraging the organization to become healthy, while maximizing profits, productivity, and employee sense of well?]being. The third edition incorporates new research findings and has new contributors who focus on intervention and prevention." (Doody's, June 2010)