Cecilia Rossignoli is a Full Professor of Organization Science at the University of Verona, Italy. Previously she served as an Assistant Professor at the Catholic University of Milan. She is a member of the faculty of the Graduate School of Economics and Management, University of Padua and University of Verona. Her research and teaching interests cover the area of information systems and organizational change, the role of IS in inter-organizational information systems, electronic markets and the impact of business intelligence systems within organizations. She has published more than 100 papers and books. Francesca Ricciardi is a Research Fellow at the University of Verona, Italy. She is also a lecturer in Business Culture at the University of Genoa, Italy, and in ICTs and the Information Society at the Catholic University of Milan / Brescia, Italy. Her research interests span themes such as inter-organizational networks, smart cities, business model innovation, e-health, e-government, IT management, and methodological issues. She has published more than 30 papers and books on these subjects. Before completely dedicating herself to research and teaching, she worked as a consultant.
