"Institutional Research and Planning in Higher Education brings together an impressive collection of practitioners to convey a global perspective of institutional research and planning. The book offers valuable insight into the developing role of IR and planning in diverse higher education environments." --Gloria Crisp, Associate Editor, New Directions for Institutional Research (NDIR) and Associate Professor, The University of Texas at San Antonio "Institutional research (IR) – and the practitioners who undertake it – offers evidence-based support for policy and governance in a volatile world. This timely and topical volume provides detailed insight into how these decision-support systems operate, the challenges they face, and the outcomes achieved in terms of quality improvement of institutions and informed understanding of higher education’s contributions to society."--Robin Middlehurst, Professor of Higher Education, Kingston University