Anne Chan is a mentoring consultant, a mentor, and a protégé. She is dedicated to helping organizations and mentors create optimal mentoring relationships so all can achieve their dreams and potential.

• Part 1 IntroductionChapter 2 The Big Picture: What Effective Mentoring Looks LikePart 3 Establishing the Mentoring Relationship and Building TrustChapter 4 Giving TimeChapter 5 Being AvailableChapter 6 Maintaining Good CommunicationChapter 7 Keeping Your WordChapter 8 Holistic UnderstandingChapter 9 Talking About Race And CultureChapter 10 ListeningChapter 11 Providing emotional supportChapter 12 Telling About YourselfChapter 13 Acknowledging LimitationsChapter 14 Acknowledging and Repairing MistakesChapter 15 Using HumorChapter 16 Giving GiftsPart 17 Developing the Protege's SkillsChapter 18 Discussing Dreams and GoalsChapter 19 Building SkillsChapter 20 Building Confidence With Positive WordsChapter 21 Giving Quality FeedbackChapter 22 Giving Practical SupportChapter 23 Overcoming Self-Limiting BeliefsPart 24 Facilitating the Protege's SocializationChapter 25 Being ProactiveChapter 26 Providing OpportunitiesChapter 27 Role-ModelingChapter 28 Providing Access to the Inside StoryChapter 29 EndorsingChapter 30 Building CommunityChapter 31 ProtectingPart 32 Institutions and MentoringChapter 33 What Institutions Can Do to Support Outstanding MentoringChapter 34 Conclusion

In my role as an Ombuds in a diverse university setting, I am excited to have Anne Chan's excellent book, Inspire, Empower, Connect, available as a resource. Far too many individuals come to my office because of difficulties or disappointments with their mentors, and a good bit of the problem is that most mentors receive little or no structured training for or guidance about the role. This is especially true when it comes to learning the skills involved in mentoring someone from a different ethnic or cultural background. Anne Chan's book is an important contribution because it clearly conceptualizes and articulates the essential elements that define excellent mentoring and offers practical, sound advice for current or prospective mentors. Inspire, Empower, Connect will guide a new generation of culturally competent mentors in a wide variety of settings.

Anne Chan is a mentoring consultant, a mentor, and a protégé. She is dedicated to helping organizations and mentors create optimal mentoring relationships so all can achieve their dreams and potential.

• Part 1 IntroductionChapter 2 The Big Picture: What Effective Mentoring Looks LikePart 3 Establishing the Mentoring Relationship and Building TrustChapter 4 Giving TimeChapter 5 Being AvailableChapter 6 Maintaining Good CommunicationChapter 7 Keeping Your WordChapter 8 Holistic UnderstandingChapter 9 Talking About Race And CultureChapter 10 ListeningChapter 11 Providing emotional supportChapter 12 Telling About YourselfChapter 13 Acknowledging LimitationsChapter 14 Acknowledging and Repairing MistakesChapter 15 Using HumorChapter 16 Giving GiftsPart 17 Developing the Protege's SkillsChapter 18 Discussing Dreams and GoalsChapter 19 Building SkillsChapter 20 Building Confidence With Positive WordsChapter 21 Giving Quality FeedbackChapter 22 Giving Practical SupportChapter 23 Overcoming Self-Limiting BeliefsPart 24 Facilitating the Protege's SocializationChapter 25 Being ProactiveChapter 26 Providing OpportunitiesChapter 27 Role-ModelingChapter 28 Providing Access to the Inside StoryChapter 29 EndorsingChapter 30 Building CommunityChapter 31 ProtectingPart 32 Institutions and MentoringChapter 33 What Institutions Can Do to Support Outstanding MentoringChapter 34 Conclusion

In my role as an Ombuds in a diverse university setting, I am excited to have Anne Chan's excellent book, Inspire, Empower, Connect, available as a resource. Far too many individuals come to my office because of difficulties or disappointments with their mentors, and a good bit of the problem is that most mentors receive little or no structured training for or guidance about the role. This is especially true when it comes to learning the skills involved in mentoring someone from a different ethnic or cultural background. Anne Chan's book is an important contribution because it clearly conceptualizes and articulates the essential elements that define excellent mentoring and offers practical, sound advice for current or prospective mentors. Inspire, Empower, Connect will guide a new generation of culturally competent mentors in a wide variety of settings.

Anne Chan is a mentoring consultant, a mentor, and a protégé. She is dedicated to helping organizations and mentors create optimal mentoring relationships so all can achieve their dreams and potential.

• Part 1 IntroductionChapter 2 The Big Picture: What Effective Mentoring Looks LikePart 3 Establishing the Mentoring Relationship and Building TrustChapter 4 Giving TimeChapter 5 Being AvailableChapter 6 Maintaining Good CommunicationChapter 7 Keeping Your WordChapter 8 Holistic UnderstandingChapter 9 Talking About Race And CultureChapter 10 ListeningChapter 11 Providing emotional supportChapter 12 Telling About YourselfChapter 13 Acknowledging LimitationsChapter 14 Acknowledging and Repairing MistakesChapter 15 Using HumorChapter 16 Giving GiftsPart 17 Developing the Protege's SkillsChapter 18 Discussing Dreams and GoalsChapter 19 Building SkillsChapter 20 Building Confidence With Positive WordsChapter 21 Giving Quality FeedbackChapter 22 Giving Practical SupportChapter 23 Overcoming Self-Limiting BeliefsPart 24 Facilitating the Protege's SocializationChapter 25 Being ProactiveChapter 26 Providing OpportunitiesChapter 27 Role-ModelingChapter 28 Providing Access to the Inside StoryChapter 29 EndorsingChapter 30 Building CommunityChapter 31 ProtectingPart 32 Institutions and MentoringChapter 33 What Institutions Can Do to Support Outstanding MentoringChapter 34 Conclusion

In my role as an Ombuds in a diverse university setting, I am excited to have Anne Chan's excellent book, Inspire, Empower, Connect, available as a resource. Far too many individuals come to my office because of difficulties or disappointments with their mentors, and a good bit of the problem is that most mentors receive little or no structured training for or guidance about the role. This is especially true when it comes to learning the skills involved in mentoring someone from a different ethnic or cultural background. Anne Chan's book is an important contribution because it clearly conceptualizes and articulates the essential elements that define excellent mentoring and offers practical, sound advice for current or prospective mentors. Inspire, Empower, Connect will guide a new generation of culturally competent mentors in a wide variety of settings.