Innovations in Human Resource Management

Hannah S. Sistare, Myra Howze Shiplett, Terry F. Buss

• Foreword, Preface and Acknowledgments, 1. An Overview, Part 1. The Challenge Ahead, 2. Human Capital: Federal Workforce Challenges in the Twenty-first Century, Part 2. Understanding the Twenty-First Century Multisector Workforce, 3. Challenges and Effective Practices in Managing the Multisector Workforce, 4. Multisector Workforce Lessons Learned: The National Aeronautics and Space Administration, 5. Getting the Best from “Most Efficient Organizations”, 6. Building Surge Capacity in the Disaster Workforce: Improving SBA’s Response to Mega-Disasters in the Future, Part 3. Transforming Organizational Culture, 7. The U.S. Government Accountability Office: A Case Study in Human Capital Reform, 8. Strategic Human Capital Management in Federal Government: Principles, Strategies, and the Case of NASA, 9. Organizational Transformation: Strategic Succession Management and Leadership Development, 10. Four New Models of Networked Leadership Development, Part 4. Innovation in Action, 11. A New Look at Paybanding and Pay for Performance: The Views of Those Participating in Federal Demonstration Projects, 12. Employee Retention and Engagement, 13. Building Relationships to Fix the Federal Talent Pipeline: An Innovative Approach in Chicago Provides a Model for Recruitment Success, 14. Competencies for Success in International Leadership in Challenging Times, 15. An Agency-Level Look at Alternative Working Arrangements in Federal Government, 16. Strategic Workforce Management: Innovation and Improvement at DTRA, Part 5. Managing the Management of People, 17. A Certified Assessment of Human Resources Systems: An Innovative Pathway to Assurance, 18. Using Data-Driven Human Capital Decisions to Improve Basic Personnel Functions, 19. Succeeding as a Strategic HR Partner: A Practical Approach, Part 6. Legislating Reform, 20. Legislating Innovation in Human Capital Management: Lessons from the Department of Homeland Security, 21. The Human Capital “Crisis” in the Federal Government: A Modest Proposal, Part 7. Concluding Thoughts, 22. The Path of Reform: Challenges and Opportunities, About the Editors and Contributors, Index

"Government's greatest strength lies in the intellectual acumen, dedication, and hard work of the public servants who staff its agencies and achieve its missions. Continued focus on recruiting and retaining a high-quality work force is essential in these perilous times, and the ideas in this book will contribute mightily to the task ahead." -- Timothy B. Clark, Editor in Chief, Government Executive "Government's ability to effectively address our nation's financial, security and environmental challenges, to name a few, depends on its ability to recruit our most talented and give them the necessary support and leadership. For too long we have failed to do that well. This book outlines some innovative approaches towards improvement." -- Paul A. Volcker, former Chairman of the Federal Reserve Board and of the National Commission on the Public Service