"'The Inner Consultation has become one of the very few contemporary medical classics. This remarkable book focuses very clearly on both parties in the medical consultation. It is now well accepted that the consultation is the epicentre of general practice. Quality consulting makes us more effective, and makes our task both more interesting and more worthwhile. I was deeply humbled when I re-read the book so that I could prepare these words. I had forgotten quite what an astonishing book this is - how beautifully written, how wise and incisive and witty and fun it is. If you have neverread this book, you are in for a treat.' David Haslam, Chairman, Royal College of General Practitioners" 'This self help manual is obligatory for all trainees and trainers in general practice and those whose consultation skills have devolved to little more than wing and prayer. It will, as the author states boldly, enable you to consult more skilfully, more intuitively and more efficiently.A"' BMJ