Information Technology and Organizational Transformation

Bob Galliers is internationally renowned for his leading edge work on IT and organizational change. Chairman of Warwick Business School, UK, he is editor-in-chief of the Journal of Strategic Information Systems. Walter Baets is Dean of Research at the recently established Euro-Arab Management School, Granada, Spain. Their transdisciplinary, cross-cultural and reflective approach to this most key of management topics makes this volume essential reading for those charged with studying and/or leading the visioning and implementation of organizational change on the back of IT.

• Information Technology and Organizational Transformation: The Holy Grail of IT? (B. Galliers & W. Baets). STARTING AFRESH. Linking Strategy and IT-based Innovation: The Importance of the "Management of Expertise" (H. Scarbrough). Computer Supported Collaborative Working: Challenging Perspectives on Work and Technology (L. Bannon). The Metamorphosis of Oticon (N. Bjoørn-Andersen & J. Turner). IT AND THE LEARNING ORGANIZATION. Organizational Learning and Core Capabilities Development: The Role of IT (R. Andreu & Claudio Ciborra). The Corporate Mind Set as a Precursor for Business Process Change: About Knowledge, Perceptions and Learning (W. Baets). The Role of Learning in Information Systems Planning and Implementation (T. Reponen). INNOVATION, NETWORKS AND CORPORATE IDENTITY. Innovations as Precursors of Organizational Performance (J. Pennings). EDI, Organizational Change and Flexibility Strategies (R. O'Callaghan). An IT Architecture to Support Organizational Transformation (W. Baets & V. Venugopal). IT AND ORGANIZATIONAL CHANGE. Reflections of BPR, IT and Organizational Change (B. Galliers). The Role of IT in Organizational Transformation (J. Turner). LUCIA Accelerates Service Delivery: A Case Study of Business Process Re-engineering (P. Meester & J. Post). AFTERWORD. Success and Failure in Corporate Transformation Initiatives (A. Pettigrew). Postscript (B. Galliers & W. Baets). Index.