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This book deals with innovative trends in e-commerce, e-business and e-government. It presents recent results of research and development in the following areas: e-business - proceeding from vision to reality, information and knowledge management, business models for e-commerce, online one-stop government, evaluation of the web presence, requirements engineering, designing collaborative business systems, guiding communities of practice, establishing trust in virtual organizations, technical design issues.
Roland Traunmüller is the head of the Institute for Applied Computer Science at the University of Linz, Austria. In 1990, Traunmüller established the working group "Information Systems in Public Administration" (WG8.5) within IFIP. Currently, he serves as deputy chairman of IFIP TC 8 "Information Systems" and as vice-president of the Austrian Computer Society (OCG), where he also founded a Forum e-Government in 2001.
A Language Based Combined Requirements Engineering Approach.- Support Structure of Knowledge Management in Software Process Improvement.- IT Failure and the Collapse of One.Tel.- Active Models for Digitally Enabled Creative Business Networks.- Modeling of e-Business Brokerage Systems Using UML and Petri Net.- Trust and Virtual Organizations.- Identifying Communities of Practice.- The Role Of Culture In the Development of Global E-Commerce Systems.- Online One-Stop Government.- Designing Collaborative Business Systems.- Video-based Customer Consulting via Internet Using Videoconferencing Standard H.323.- A System For Secure Mobile Payment Transactions.- A User Centred Website Development Approach.- Designing a Web Application Using an Ethnographic Research Approach.- A Framework for Facilitating Higher-order Strategic Thinking in Online Management Development.- An Evaluation of the Web Presence of a Nonprofit Organization.- Auctions with Buyer Preferences.- From Vision to Reality.- Design: How Can We Cope with Change?.