Information Systems

ROBERT K. WYSOCKI, PHD, is a veteran consultant, trainer, and information systems manager with more than 40 years in the field. He is the author of the bestselling Effective Project Management: Traditional, Adaptive, Extreme, Third Edition and 13 other books. His client list includes AT&T, Eli Lilly & Co., the Czechoslovakian government, and the U.S. Coast Guard Academy.

• OVERVIEW OF INFORMATION SYSTEMS MANAGEMENT. Scope and Role of Information Systems Management. Foundation of Information Systems Management. INFORMATION SYSTEMS AS A CORPORATE ENTITY. The Role of Information Systems as a Corporate Entity. Information Technology as a Competitive Weapon. The Organizational Placement of the Information SystemsDepartment. INFORMATION SYSTEMS AS A FUNCTIONAL ENTITY. Duties of the Information Systems Department. Functional Challenges and the Information Systems Manager. Organizing the Information Systems Department. Information Systems Personnel Management. Information Systems as a Functional Entity: Issues andOpportunities. INFORMATION SYSTEMS AS A USER SUPPORT ENTITY. The Role of Information Systems as a User Support Entity. End-User Applications Development. Organizing Information Systems to Support End-User Computing. Information Sytems as a User Support Entity: Issues andOpportunities. THE FUTURE AND INFORMATION SYSTEMS MANAGEMENT. Quality of Work. Quality of Life.