Craig Baehr teaches graduate courses in technical communication at Arizona State University and professional certification preparatory courses for the Society for Technical Communication's Certified Professional Technical Communicator program as an APMG International Accredited Trainer. He is the author of several books, including Web Development: A Visual Spatial Approach and The Agile Communicator: Principles and Practices of Technical Communication.

• List of IllustrationsAcknowledgmentsForewordSusan M. LangIntroduction1. The Elements of Information Experience2. Perception and Interpretive Experience3. Cognitive Experience and Learning4. Information Environment Design5. Strategic Branding6. Tactical Design7. Holistic Information ExperiencesReferencesIndex

"Information Experience takes information design into the modern era. I like the re-envisioning of information design as information experience, which puts this work in line with developments in sister disciplines. By expanding information design into information experience, the author creates a venue for a new, modern look at the way we produce, design, and create experiences around information. Further, the book shows why we need to think about information as an important aspect of technical communication." — Guiseppe Getto, coeditor of Content Strategy in Technical Communication