Information at Work

Katriina Byström, Oslo and Akershus University College and University of Borås. Jannica Heinström, Åbo Akademi. Ian Ruthven, Professor of Information Seeking and Retrieval, University of Strathclyde.

• List of figuresContributorsForeword: Situating the role of information in the messy and complex context of the workplace Annemaree Lloyd1 Work and information in modern society: a changing workplace Katriina Byström, Jannica Heinström and Ian Ruthven2 Information activities and tasks Elaine G. Toms3 Information culture Gunilla Widén and Jela Steinerová4 Information management 81 Elena Macevičiūtė and Eric Thivant5 Information artefacts Katriina Byström and Nils Pharo6 Information attributes Diane Rasmussen Pennington and Ian Ruthven7 Workplace Information Environment – challenges and opportunities for research Katriina Byström, Jannica Heinström and Ian RuthvenIndex

'...this is a gripping account of how information works in the modern workplace. The act of reading it is unlikely to leave any information professional unchanged, and will provide them with a base on which to observe, redesign and discuss information management systems and services in their environment.'- Dion Lindsay, Managing Director, Real Knowledge Management (DLC Ltd), k&im Refer