Increasing Participatory Engagement through Technology and Design

Mari Suoheimo is an Associate Professor at The Oslo School of Architecture and Design, Norway. Her main research focus is on how to approach wicked problems in service design. Suoheimo is also part of the editorial board of the Design Journal and the Contexts Systemic Design Journal.Jonna Häkkilä is Professor for Industrial Design at the University of Lapland and a docent in Human Computer Interaction at the University of Oulu, Finland. She leads the user experience research group LUX focusing on design and technology and has received numerous grants e.g., from the EU, Academy of Finland, and Interreg.Ravi Mahamuni is Principal Scientist at TCS Research and Adjunct Professor at IDC School of Design, IIT Bombay. He is Design Thinker with 29 plus years of experience; his research focuses on design for change, system design, and service design at scale. He believes in technology as an enabler while humanizing the services. He also advises several academic institutions on matters related to design, technology, and social change.

• Chapter 1. IntroductionMari Suoheimo, Jonna Häkkilä, and Ravi MahamuniSection I – Looking at the Landscapes of Engagement and Participatory Design Chapter 2. Sharing Power by Participant Co-Research: A Scoping Review Investigating the Interconnection of Participatory Action Research, Co-Design, Engagement, and TechnologyMonica Aejmelaeus, Ville Louekari, Hanna Gröndahl, Heloísa Seratiuk Flores, Mari Suoheimo, and Petri NokelainenChapter 3. Living Law Labs as Public Sites of Participatory AI: Experimental Infrastructures for Ethical AI FuturesJules Rochielle Sievert, Yue Ang, and Miso KimSection II – Engagement in Shaping Democracy Chapter 4. Democracy by Design: Applying Latin American Lessons to Boston's First Participatory Budgeting ProcessMaria Ramirez Cifuentes, Estefania Ciliotta Chehade, Angelique C-Dina, and Michael Arnold MagesChapter 5. Engaging in the Safety Design of Sustainable Tourism Services: The SafetySpinner Tool for Participatory DesignMinna Virkkula, Hong Li, and Zhengya GongChapter 6. Participatory Citizen Engagement in the North: Exploring Green Transition Futures with Generative AISiiri Paananen, Rauni Äärelä-Vihriälä, Pigga Keskitalo, and Jonna HäkkiläChapter 7. Rethinking Civic EngagementChorong Kim and Ki-Young NamSection III – Holistic Sustainability and Way of Living Chapter 8. From Design to Adoption: A Responsible Approach to Stakeholder Participation in Digital Health InnovationHong Li and Yangyang ZhaoChapter 9. Usability in Sustainable Systems: A Service Design PerspectiveKuisma Hurtig, Timo Luukkonen, Kati Pitkänen, and Ashley ColleyChapter 10. Designing for Green Transitions: A Case Study of Reusable Takeaway Bowls in AirportsElisabeth Tschavgova, Sonja van Dam, Conny Bakker, Jo van Engelen, and Rita JonyerChapter 11. Digital Archiving with 3D Photogrammetry and On-Site Ideation for Enhanced Participation with Non-HumansTokushu Inamura, Melanie Sarantou, Kanako Tomisawa, and Daisuke OkaSection IV – Future Smart Cities and Transportation Chapter 12. Designing Mobility Futures Through Strategic Citizen EngagementManuela QuaresmaChapter 13. Engaging Citizens in Robot Dog Interaction in Smart Cities: Perceptions in Public SpacesEmma Kirjavainen, Matilda Kalving, Siiri Paananen, Ashley Colley, and Jonna HäkkiläChapter 14. Engaging Stakeholders in Prototyping with Immersive Theatre Practices and Worldbuilding on the Virtual Production StageElla Björn, Satu Miettinen, Tuukka Uusitalo, Jyrki Kaukomies, Marjuska Kaukomies, Henna Huotarinen, and Reetta KupariChapter 15. A Framework of Engaging Smart Technologies for Citizen Participation in the Lifecycle of Sustainable Built Urban EnvironmentsKaisa Väänänen, Nur Samancioglu, Jouko Makkonen, Raúl Castaño-Rosa, Anniina Autero, and Sofie PelsmakersConclusion Chapter 16. Conclusions: Synthesising Participatory Design, Engagement, and Innovation for the FutureRavi Mahamuni, Jonna Häkkilä, and Mari Suoheimo