Improving Sustainability in the Hospitality Industry

Frans Melissen is a Professor of Sustainable Business Models/Sustainable Experience Design at the Academy of Hotel Management of the Breda University of Applied Sciences, the Netherlands.Lieke Sauer is a Lecturer of Sustainable Business Models at the Academy of Hotel Management of the Breda University of Applied Sciences, the Netherlands.

• Chapter 1 Hospitality and Sustainability Chapter 2 Technology Versus Behaviour Chapter 3 People and Sustainability Chapter 4 Identity and Sustainability Chapter 5 Your Role in The Community Chapter 6 Your Business Model and Competencies

‘Writing in a style that is accessible to many, Melissen and Sauer break down sustainability into some innovative yet understandable concepts and insights. By bringing such a comprehensive approach to sustainability in the hospitality sector, this book will have a positive impact on both business and society.’ Lars Moratis, Antwerp Management School, Belgium‘This is a welcome addition to the sustainable hospitality literature. The book provides a comprehensive overview of the roles and responsibilities of business owners, hospitality professionals, guests, communities and social networks in achieving greater sustainability. In light of the mounting environmental and socio-economic challenges, this is much more than a review of the status quo, it is a call to action’. Willy Legrand, IUBH International University, Germany