Improving Patient Safety Through Teamwork and Team Training

Eduardo Salas, PhD is Pegasus Professor and University Trustee Chair, Department of Psychology, Institute for Simulation & Training, at University of Central Florida in Orlando, Florida.Karen Frush, MD is Chief Patient Safety Officer and Associate Professor of Pediatrics at Duke University School of Medicine as well as Assistant Professor at Duke University School of Nursing in Durham, North Carolina.

• Contributors ; Chapter 1: The Theoretical Drivers and Models of Team Performance and Effectiveness for Patient Safety ; Sallie J. Weaver, Jennifer Feitosa, Eduardo Salas, Rhea Seddon, and John A. Vozenilek ; Chapter 2: What Facilitates or Hinders Team Effectiveness in Organizations? ; Michael W. Leonard, Allan S. Frankel, and Andrew P. Knight ; Chapter 3: Building Teamwork Skills in Health Care: The Case for Communication and Coordination Competencies ; Alexander Alonso and Dana M. Dunleavy ; Chapter 4: How can Team Performance be Measured, Assessed, and Diagnosed? ; Michael A. Rosen, Nicola Schiebel, Eduardo Salas, Teresa Wu, Salvatore Silvestri, and Heidi B. King ; Chapter 5: Educating healthcare providers to promote teamwork: Issues, requirements, and guidelines. ; Karen Frush, Gwen Sherwood, Melanie Wright, and Noa Segall ; Chapter 6: Regulating and Monitoring Teamwork and Training in Healthcare: Issues and Challenges ; Karen Frush, Laura Maynard, Carol Koeble, and Rene Schwendimann ; Chapter 7: Team Training in Labor and Delivery ; Susan Mann and Steve Pratt ; Chapter 8: Teamwork in the Operating and Recovery Rooms ; Shilo Anders, Daniel France, and Matthew Weinger ; Chapter 9: Implementing Team Training in the Emergency Department: The Good, the Unexpected and the Problematic ; Shawna J. Perry, Robert L. Wears, and Sandra S. McDonald ; Chapter 10: Collaborative Care for Children: Essential Models for Integrating and Optimizing Team Performance in Pediatric Medicine ; Nana E. Coleman, Sheila Lambert, and Anthony D. Slonim ; Chapter 11: Trauma Teamwork and Patient Safety ; Kenneth Stahl, George Garcia, David Birnbach, and Jeffrey Augenstein ; Chapter 12: Teamwork and Safety in Intensive Care ; Jill A. Marsteller, David A. Thompson, Priyadarshini Pennathur, and Peter J. Pronovost ; Chapter 13: Rapid Response Teams ; Celeste Mayer, Tina Willis, Renae Stafford, and Sara Massie ; Chapter 14: Implementation ; Mary L. Salisbury ; Chapter 15: Sustainment of Teamwork ; Heidi King and Steve Harden ; Chapter 16: Does Team Training Work? Where is the Evidence? ; Tripp Driskell, Elizabeth H. Lazzara, Eduardo Salas, Heidi King, and James Battles ; Chapter 17: Contributions of Simulation-Based Training to Teamwork ; William C. McGaghie, Walter J. Eppich, and Kevin J. O'Leary ; Chapter 18: A US Federal Agencies' Role in Teamwork Research and Implementation: A Commentary ; James B. Battles ; Chapter 19: Measuring and Diagnosing Team Performance ; David P. Baker and Jonathan Gallo ; Chapter 20: Teamwork in Healthcare: From Training Programs to Integrated Systems of Development ; Michael A. Rosen and Peter J. Pronovost ; Chapter 21: Lessons Learned from the Veterans Health Administration (VHA) MTT Program ; Douglas E. Paull and Lisa M. Mazzia ; Chapter 22: Medical Team Debriefs: Simple, Powerful, Underutilized ; Scott I. Tannenbaum and Sara Goldhaber-Fiebert ; Chapter 23: Using the Science of Teamwork to Transform Healthcare: Themes and What Next ; Eduardo Salas and Michael A. Rosen ; Index

"The text is comprenehsive, well organized, and referenced, with some overlap, and written plainly with an appropriate number of charts, tables, and diagrams for reinforcement, which is essential in convenying inherently abstract concepts. [... T]his book should be considered an invaluable resources and recommended reading. However, as a reference, almost all chapters provide unique analysis of medical teamwork and training issues not readily found in othertexts, and to which any radiologist or health care professional can easily relate and find relevant and instructive at some level when translated into their own practice." -Gerald Legiehn, Radiology