Improving Intercultural Interactions

Richard Breslin′s current research focuses on mentoring, cross-cultural training materials and the experiences of business people on overseas assignments. Brislin reviews submissions for over ten professional journals and five major textbook publishers. He develops materials for use in cross-cultural training programs and is the author of a text in cross-cultural psychology. One of his books, "The Art of Getting Things Done: A Practical Guide to the Use of Power," was a Book of the Month Club selection in 1992. His most recent publication is Intercultural Interactions: A Practical Guide," published by SAGE Publications.

• PART ONE: INTRODUCTIONKey Concepts in the Field of Cross-Cultural Training - Kenneth Cushner and Richard BrislinPART TWO: THE WORLD OF BUSINESSPower in the Service of Leadership - Richard Brislin and S Suzan JaneLeadership through Relationship Management - Dharm P S BhawukUsing the Theory of Individualism and CollectivismEveryday Work Experiences of People Designated as Diverse - Jan Fried and Izumi MatsumotoA Focus on StrategiesLeadership and the Glass Ceiling - Roya AymanPART THREE: THE FIELD OF EDUCATIONIntroducing Active Exercises in the College Classroom for Intercultural and Cross-Cultural Courses - Richard BrislinRe-Entry and Reverse Culture Shock - Mary WangManaging International and Intercultural Programs - Kenneth Cushner and Charles NiemanPART FOUR: CONCERNS IN VARIOUS TYPES OF INTERCULTURAL EXPERIENCESDoing the Right Thing - Paul PedersenA Question of EthicsEthnocultural Identification and the Complexities of Ethnicity - Ann-Marie HorvathConflict and Mediation across Cultures - Theodore Singelis and Paul PedersenEmpathy and Cross-Cultural Communication - Colleen Mullavey-O′Byrne