Improving Educational Management

• Introduction - Nigel BennettInvestigating Educational Management PART ONE: RESEARCH AND CONSULTANCY FOR CHANGE AND IMPROVEMENTChange and Leadership - Andrew Leigh An Analysis of Selected School Improvement Practices - Colin MarshRethinking Professional Development - Karen Osterman and Robert KottkampConsultants, Clients and the Consulting Process - Peter Cockman, Bill Evans and Peter ReynoldsThe Philosophy of Research Design - Mark Easterby-Smith, Richard Thorpe and Andy LoweResearch Ethics. - R M Berger and M A PatchnerPART TWO: APPROACHES TO INVESTIGATIONEvaluation in the Management Cycle - Glyn Rogers and Linda BadhamAuditing as Institutional Research - David M FettermanA Qualitative Focus Surveys - L Cohen and L ManionDesigning Single- and Multiple-Case Studies - Robert K YinAction Research for Managing Change - Pamela LomaxPART THREE: METHODS OF DATA COLLECTION, ANALYSIS AND PRESENTATIONPlanning Small-Scale Research - Daphne Johnson Diagnosis, Data Collection and Feedback in Consultancy - Philip HopeUsing Success Criteria - Kath Aspinwall et alLiterature Searching - Sally Baker and Joan CartyFinding, Organizing and Recording InformationAnalysing Documents and Records - Colin RobsonDesigning and Using Questionnaires - M B YoungmanConducting and Analysing Interviews - E C WraggTelephone Interviewing - Brian FidlerExploring Institutional Images through Focus Group Interviews - Trudy H BersOn Diaries and Diary Keeping - Robert G BurgessObserving and Recording Meetings - G L WilliamsObservation Outside Meetings - L Cohen and L ManionAnalysing and Presenting Quantitative Data - Jason HardmanAnalysing Qualitative Data - Mark Easterby-Smith, Richard Thorpe and Andy LoweUsing a Computer for Personal Efficiency - Rosalind LevacicWriting the Report - Judith Bell

`This reader is certainly worth a place in any consultant′s start-up kit, and offers useful refreshment for all but the most expert′ - Education Systems