Improving Consistency in Performance Measurement System Design

Robinson S. Salazar Rua is a researcher and policy analyst with several years of experience in the fields of System Dynamics and Performance Management. He is skilled in analyzing data, designing and implementing innovative strategies through modeling and simulation techniques, and has worked on projects ranging from public education to healthcare. He is also experienced in participatory systems modeling to promote conflict resolution and foster strategic dialogues. Robinson received his Bachelor’s degree from the National University of Colombia, a Master’s degree in system dynamics from the University of Bergen (Norway), an MBA from Radboud University (the Netherlands), and a Ph.D. in model-based public planning, policy design, and management from the University of Palermo (Italy). He currently works as a research associate at the Center for Community Health Integration, Case Western Reserve University (USA).

• Chapter 1 Affecting organizational behavior through performance measurement systems.- Chapter 2: Implementing performance measurement systems to hold public schools accountable for.- educational quality.- Chapter 3: Exploring the conceptual roots of outcome-oriented performance measurement systems- Chapter 4: Using Dynamic Performance Management to outline outcome-oriented performance measurement systems in public schools- Chapter 5: Extending the system boundaries to enhance school performance.- Appendices