Nadine Klasen, David Clutterbuck

• Mentoring - introductions and definitionsDrivers for MentoringObjectives of Mentoring ProgramsInfluencing Mentoring Relationships: external and internal factorsMentor and Mentee Characteristics and ResponsibilitiesMentoring Methods, Techniques and ProcessesOrganisational Needs Analyses and the Implementation ProposalImplementing the Mentoring SchemeTrainingEvaluation of Mentoring SchemesPitfalls, Mistakes and Problems - What to look out for whenimplementing and maintaining your scheme

'...highly structured book, written primarily for those responsible for designing and implementing a mentoring scheme ... gets to the core of why mentoring is a worthwhile activity.' Claire Marchbank - People Management, March 2002 'The application of mentoring schemes has sharply increased over the past decade, primarily because organisations recognise the benefits they provide to both the individual and organisation. What has been lacking is both the hands-on guidance and the evidence of best practice that this book provides...deserves a place on all professional HRM and trainers' book shelves Training Journal 2002