The key contribution of the collection is in problematising the connections between negative terminology and negative framing, confirming the importance of contact with migrants and refugees for public opinion and, most importantly, relating all of this to the voices of migrants and refugees themselves. In other words, the book’s contribution is in connecting normative with evidence-based claims that voice matters and that media have an important role to play in facilitating, framing and circulating these varied voices.Tijana Stolic, European Journal of Communication 34(6), December 2019