ICT, the Business Sector and Smart Cities

Anna Visvizi, Ph.D. (dr hab.), is an economist and political scientist, Professor at the SGH Warsaw School of Economics, and Visiting Professor at Effat University. Seasoned editor, researcher, recognized author, and accomplished project manager, Professor Visvizi has extensive experience in academia, think-tank, and government sectors in Europe and the United States, including the Organization for Economic Cooperation and Development (OECD). Professor Visvizi’s expertise covers issues pertinent to the intersection of politics, economics, and ICT, which translates into her research and publications on applied aspects of ICT, in such domains as smart cities, knowledge and innovation management, technology transfer, and governance. Professor Visvizi is the Editor-in-Chief of Transforming Government: People, Process and Policy and Digital Policy, Regulation and Governance.Orlando Troisi, Ph.D., is Full Professor in Business Management at the University of Salerno, serving also as the Academic Director of the Observatory of Digital Transition. Researcher, lecturer, and author, Professor Troisi served in several government-curated committees and advisory groups. His research interests include topics located at the intersection of management and business economics, which results in his publications on technology emergence, co-creation, technology transfer, management, and others. Professor Troisi has been invited to serve as Guest Editor in prestigious journals such as Socio-Economic Planning Sciences (SEPS), European Journal of Innovation Management (EJIM), and others.Mara Grimaldi, Ph.D., is a Research Fellow at the University of Salerno, Department of Political and Communication Sciences. Her main areas of interest are services marketing and management, information and knowledge management, and strategic innovation management. She participated in several national and international conferences as a chair (Research and Innovation Forum, Naples Forum on Service, etc.). Dr Grimaldi served as Guest Editor in several high-impact journals, including Transforming Government: People, Process and Policy and European Journal of Innovation Management. Dr Grimaldi is the co-editor of several books published by Routledge and others. Currently, Dr Grimaldi is engaged in a number of research projects that aim at exploring the opportunities and the criticalities of big data analysis and data-driven decision-making in business and innovation management.

• AcknowledgmentsPrefaceAbout the contributorsChapter 1Beyond tautology: The role of ICT in the development of markets, business, and the society in the smart cityAnna Visvizi, Orlando Troisi, Roman Wosiek, and Mara GrimaldiPart I: The role of ICT in the development of markets, business, and the society in the smart cityChapter 2Conceptualizing and exploring the business-smart city nexus: A case-study based insight (Poland)Anna Visvizi, Roman Wosiek, Gianluca Maria Guazzo, and Katarzyna ŻukrowskaChapter 3Conceptualizing business sector’s involvement in the smart city: Towards a typology of engagement modesSabina Baraniewicz-Kotasińska, Anna Visvizi, and Gianluca Maria GuazzoChapter 4From smart-cities to smart-communities: The social innovation perspective. What role for the business sector?Valentina Cucino and Giulio FerrignoPart II: The smart city as services’ ecosystemChapter 5Smart city in practice: Citizen-centric creation of urban development strategies: The case of Poland.Piotr Maleszyk and Mariusz SaganChapter 6Artificial Intelligence (AI)-powered public service delivery in smart cities: The case of the Gulf Cooperation Council (GCC) CountriesCharalampos Alexopoulos, Stuti Saxena, Ricardo Matheus, and Nina RizunChapter 7Involving consumers and households in smart waste recyclingAnne-Mari Järvenpää, Jari Jussila, Leena Kunttu, and Iivari KunttuChapter 8Smart city and the circular economy: The case of selected cities in the European UnionAgnieszka KomorChapter 9Reinterpreting I4.0 cluster as a service ecosystem: A piece and parcel of the smart city: The case of the Hamburg Aviation Cluster (HAv)Marta Götz and Mara GrimaldiChapter 10Smart tourism for smart city: An exploratory analysis of tourism digital start-ups: The case of ItalySilvia Baiocco, Antonella Monda, Paola M. A. Paniccia, and Antonio BottiPart III: Creating smart cities: Benchmarks and the best practiceChapter 11Smart city requires smart human resources management: Generating value for the city and the community through sustainable behaviorsNicola Capolupo, Emilia Romeo, and Valerio GiampaolaChapter 12Smart cities meet indigenous communities: The case of the AmazonAldrin Espín-León, Myrian Peñaherrera-Ortega, and Erick Espín-GarcíaChapter 13Business sector and the smart city in the artificial intelligence (AI) era: Ethics, privacy, and cybersecuritySvetlana A. Balashova and Marina S. Reshetnikova