DAVID FARNHAM is Professor of Employment Relations at the University of Portsmouth. He is the author of Employee Relations(1993),Personnel Management in Context(1990), co-author of Understanding Industrial Relations(1995), and co-editor, with Sylvia Horton, of Managing People in the Public Services(1996). - SYLVIA HORTON is Principal Lecturer in Public Sector Studies at the University of Portsmouth. She is co-editor, with David Farnham, of Managing the New Public Services(1993), and has published in the areas of budgeting in local government, human resources management in the public sector and promotion in the police service.