* Organize Your Business * Get Clients And Referrals * Set Rates And Services * Understand Customer Needs * Bill And Renew Contracts * Offer "Green" Cleaning Options
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This comprehensive guide provides all the necessary tools and strategies one needs to successfully launch and grow a business cleaning homes. The authors combine personal experience with expert advice on every aspect of setting up and running a thriving home-based housecleaning business. In addition to the essentials common to the series, this volume also includes information on franchising, selecting cleaning products and treating stains, and much more. Special features include: · a sample service manual · room-by-room home-cleaning plans · a sample invoice · a service and payment record · a checklist of start-up requirements This new edition will also address the benefits of cleaning with “green” ecofriendly chemicals—both from an environmental and a marketing perspective.
Laura Jorstad is a freelance writer and editor. Melinda Morse started a successful housecleaning business in 1994 to help pay for graduate school. She has since earned a Ph.D., expanded her business, and launched a writing career.
Table of Contents 1. Considering a Home-Based Housecleaning Business2. Getting Started I: The Legalities3. Getting Started II: Getting Your Business off the Ground4. How to Plan and Develop a Service Manual5. How to Screen Clients6. Cleaning 1017. Understanding and Serving Customers8. Setting up the Home Office9. Record Keeping10. Taxes11. Insurance and Bonding12. Advertising13. When Bad Things Happen to Good Housecleaners14. Becoming and Employer
