How to Negotiate

Mike Clayton has had a long career as a project manager, consultant, educator, and writer. Formerly a senior manager at Deloitte, he has trained tens of thousands of managers throughout the UK and beyond. Now, he writes, speaks, and makes videos about project and business management. His many management books cover project management, communication, and personal effectiveness, and include several best-sellers. His two YouTube channels together have over 1,000 videos and 150,000 subscribers. He is based in Hampshire, UK.

• Chapter - 00: Introduction;Chapter - 01: Making first impressions;Chapter - 02: The art of listening;Chapter - 03: Do your research;Chapter - 04: Setting expectations;Chapter - 05: Understanding negotiation behaviours;Chapter - 06: Making the perfect proposal;Chapter - 07: Strategies, tactics and principles;Chapter - 08: Negotiation in action;Chapter - 09: Conclusion;