How to Manage Kindly and Lead Effectively in Higher Education

Edited by Kathy Daniels, Emeritus Professor, Aston University, UK, Layton Pike, Vice-President, International and Amanda Murray-Johnson, Executive Director, Communications, RMIT University, Australia

• ContentsPART I CONTEXT1 Saskia Loer Hansen: a kind, inclusive and collegiate leader 2Kathy Daniels2 Massification, marketisation, and beyond: reimagining therole of universities in modern society 12Angel Calderon3 The theory behind management and leadership in highereducation 25Christel NikolajsenPART II THE COMPONENTS OF EFFECTIVE LEADERSHIP4 The kindness quotient – the case for compassionate leadershipin crises 39Rachel Sandison5 Kindness-centred positive leadership for sustainableeducational transformation: a value-added approach 49Gabriele Suder6 Leading authentically through difficult times 60Alice Wilby7 Invisible leadership 70Dino Willox8 Adapting leadership styles to effectively lead change 80Michelle HoodbhoyPART III APPLYING LEADERSHIP IN SPECIFIC CIRCUMSTANCES9 Preparing for day one as a CEO 92Ken Sloan10 Weathering the storm: finding optimism for global educationin an election year 103Luke Sheehy11 The leadership survival guide for anyone working with Gen Z 113Yesmeen Singh12 How to manage kindly when the worst happens 120Kerrie Holland13 Mentoring in leadership 129Sarah Meng-Ting TsaiPART IV LEADERSHIP IN A BROADER CONTEXT14 ‘Broadening the circle’: extending collegiality beyondinstitutional boundaries 140Mark Smith15 Empathy: a force for good 149Jimmy Pham16 Navigating complex public policy environments 158Janet Whitley17 The power of kindness: enabling collective leadership 171Michelle Stewart18 An impactful partnership – government and the highereducation sector 179Jen BahenPART V LEADERSHIP IN AN INTERNATIONAL CONTEXT19 Leadership in an international branch campus 187Christine Ennew and Yusra Mouzughi20 Cross-cultural leadership – a case study of the RMIT–BITSPilani relationship 197Sudhirkumar V. Barai and Layton Pike21 Transnational education leaders: are they born or made? 209Caryn Nery22 Leadership: a European perspective 219Valentina Chervenkova23 Compassion and kindness in management: a reflection on theintercultural context 231Julia GaimsterPART VI CONCLUSION24 Conclusions about leadership 242All authors

‘This book confirms that kindness is the foundation of effective leadership.’