How to Disagree Without Being Disagreeable
Getting Your Point Across with the Gentle Art of Verbal Self-Defense
Inbunden, Engelska, 1997
549 kr
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As bestselling author Suzette Haden Elgin proves, you don't have tolive your life on red alert. With her Gentle Art of VerbalSelf-Defense techniques, you'll be able to respond clearly tohostile comments from others--or deliver necessary negativemessages of your own--without sacrificing your dignity orprinciples. You'll learn to:* Keep domestic disagreements from escalating* Deliver criticism to coworkers, employers, or employees* Handle aggressive, negative comments about race, politics, orreligion* Provide discipline without increasing hostility* Use language that reduces tension and creates rapport in everysituation
Produktinformation
- Utgivningsdatum1997-04-18
- Mått158 x 235 x 20 mm
- Vikt482 g
- FormatInbunden
- SpråkEngelska
- Antal sidor208
- FörlagJohn Wiley & Sons Inc
- ISBN9780471157014
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