Higher Education in the Digital Age

William G. Bowen is president emeritus of the Andrew W. Mellon Foundation and Princeton University and founding chairman of ITHAKA, a nonprofit dedicated to sustainably integrating technology into scholarly research and teaching. He is the author or coauthor of many books, including the acclaimed best seller The Shape of the River, Crossing the Finish Line, and Lessons Learned (all Princeton). Kevin M. Guthrie is president of ITHAKA.

• PREFACE AND ACKNOWLEDGMENTS ix FOREWORD TO THE PAPERBACK EDITION xvii CONTRIBUTORS xxv Part 1. Costs and Productivity in Higher Education 1 Cost Trends, the "Cost Disease," and Productivity in Higher Education 2 Factors Other Than the Cost Disease Pushing Up Educational Costs 9 Affordability 18 Is There a Serious Problem--Even a Crisis? 24 Notes 27 Part 2. Prospects for an Online Fix 43 Background 44 The Lack of Hard Evidence 46 The Need for Customizable, Sustainable Platforms (or Tool Kits) 55 The Need for New Mindsets--and Fresh Thinking about Decision-Making 62 What Must We Retain? 67 Appendix: The Online Learning Landscape 72 Notes 77 Discussion by Howard Gardner 97 Discussion by John Hennessy 109 William G. Bowen's Responses to Discussion Session Comments by Howard Gardner and John Hennessy 123 Discussion by Andrew Delbanco 129 Discussion by Daphne Koller 145 William G. Bowen's Responses to Discussion Session Comments by Andrew Delbanco and Daphne Koller 157 APPENDIX TO THE PAPERBACK EDITION 163 INDEX 191

One of The Times Higher Education Supplement's Books of the Year 2014, chosen by Steven Schwartz "A slim and highly readable volume... The collection of voices provides a thoughtful and provocative discussion of the emergence of online education."--Richard D. Kahlenberg, The Century Foundation "Higher Education in the Digital Age is an elegant exposition of old-fashioned, gentlemanly and humane views and values, couched in concerns about the value of new educational technologies and their pedagogical and economic potential. It is worth reading for its beautiful prose and for its clear commitment to the continuing importance of teaching and pedagogy in higher education."--Miriam E. David, Times Higher Education "Bowen's thought provoking book should be required reading for anyone having a stake in our educational future."--Rich Lewine, NACADA Journal "[A]s an introduction to the assumptions that underwrite many of the decisions that shape higher education today, this is an important book... Higher Education in the Digital Age makes visible a perspective that all of us with investments in the societal value of education need to grapple with, a language we need to understand in order to engage in the contemporary conversation about the future of higher education."--Bonnie Stewart, British Journal of Educational Technology "One of the few places where the information revolution has not improved productivity or reduced costs is higher education, but that is all about to change with the rise of online learning. The former president of Princeton explains how education will and should change in the face of these huge technological wins. Conversational in tone and full of wisdom, this is a great book."--Fareed Zakaria GPS Book of the Week "[Bowen] describes approaches to online learning, distinguishes the difference between useful and unnecessary educational practices, and encourages an evidence-based introduction to technology. Critical of unfounded attacks on digital learning, Bowen urges practitioners and critics to preserve the broad goals of education: developing values and upholding personal responsibility. This thoughtful analysis is complemented and expanded upon by responses from authoritative educators; extensive notes provide further exploration and valuable references... Highly recommended to educators and all who care about preserving the best characteristics of our higher education system."--Elizabeth Hayford, Library Journal starred review "Higher Education in the Digital Age remains an engaging and informative text, one that is well worth reading, if for nothing else than the wealth of resources it provides on technology's penetration of higher education."--Derek Briton, CAUT Bulletin "Higher Education in the Digital Age, frames the current and coming debates instead of answering questions about the future of online learning... Bowen worries online learning will leave students behind or that the solutions dreamed up at elite institutions will not work in a country with a higher education system that bears no great resemblance to the classes in Cambridge... Bowen also predicts coming debates about faculty governance and intellectual property as faculty members team up to teach courses or use an online course from another institution to aid them in their own classrooms."--Ry Rivard, Inside Higher Ed "Higher Education in the Digital Age is peppered with research findings and data and is a timely examination of a problem and its possible solution from a highly regarded educator and economist who has served on the front lines."--Ray Bert, Civil Engineering "This is a blessedly measured book... After sifting the 'literally thousands' of studies on online learning, including his own, here's Bowen's takeaway: true across socio-economic lines. MOOCs don't transform education. But they don't harm it either."--Katharine Whittemore, Boston Globe "Bowen presents the content logically and creates easy-to-follow metaphors to explain the economic principles addressed."--Viktoria Phillips, NACAC Review "Bowen supports his key points with much detail and many citations... Overall, this book is well-organized, with engaging arguments on a variety of points."--Susan Zvacek, Teacher Scholar "Bowen makes an objective and prudent X-ray of the state of higher education today, recognizing a crisis and offering some fixes for the future. These include online education and stricter collaboration between institutions."--ZME Science