“Herbert C Kelman’s application of social psychological approaches to conflict analysis and resolution has been very influential. This book brings together a set of his texts written between 1990 and 2007 … . Kelman’s work is a very stimulating resource for conflict resolution practitioners, and this book provides a good introduction to it.” (Process North, processnorth.co.uk, December 06, 2018)“The volume includes chapters and articles that Kelman published describing the theory and practice of interactive problem-solving workshops for conflict resolution, framed by contextual information about his life and career. … This book outlines the scholarship to make a strong case for employing critical thinking and then explains how it can be done. I highly recommend this book and hope it will be shared with everyone.” (Sherri McCarthy, PsycCRITIQUES, Vol. 62 (28), July, 2017)