Jill Thistlethwaite is Professor & Health Professions Education Consultant, University of Technology Sydney, NSW Australia.Judy McKimm is Professor and Dean of Medical Education, Swansea University.

• Contributors viiPreface ixPart 1 Professionalism in context 11 What is professionalism? 22 Health professionalism 43 Brief history of the profession of medicine 64 Becoming a professional 85 Role of regulatory and professional bodies 106 Fitness to practise and health for practice 127 Revalidation and remediation 148 Social media and the professional 16Part 2 Learning to be a professional 199 The formal curriculum 2010 Learning and teaching professionalism 2211 Informal learning, role models and the hidden curriculum 2412 Assessing professionalism 2613 Principles of selection 2814 Academic writing and plagiarism 30Part 3 Professionalism in practice 3315 Professional behaviours 3416 Empathy, compassion and altruism 3617 Handling emotions 3818 Self-care: looking after your own health 4019 Reflective practice 4220 Ethics and the law 4421 Evidence-based practice 4622 Values-based practice 4823 Cultural competency, sensitivity and safety 5024 Dealing with bias and prejudice 52Part 4 Working with patients 5525 Patient advocacy 5626 Patient safety 5827 Relationships with patients 6028 The nature of autonomy: patient and doctor 6229 Boundary crossings and violations 6430 Compliance, adherence and shared decision-making 6631 Prescribing: medication and management 6832 Communication 70Part 5 Working with others 7333 Written communication 7434 Teamwork and interprofessional collaborative practice 7635 Leadership and followership 78Part 6 Professional issues and dilemmas 8136 When things go wrong 8237 Dealing with complaints 8438 Case studies: professional dilemmas 86References 87Further reading 90Index 92

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