Health Care Industry

Dennis D. Pointer is president of Dennis D. Pointer & Associates and the author of numerous books including Board Work (Jossey-Bass, 1999), winner of the James A. Hamilton Book of the Year Award from the American College of Healthcare Executives. Dr. Pointer is the Austin Ross Professor in the Department of Health Services at the University of Washington School of Public Health and Community Medicine. Stephen J. Williams is a consultant to numerous health care organizations, associations, and governmental agencies. Dr. Williams is Professor of Public Health and Head of the Division of Health Services Administration in the Graduate School of Public Health at San Diego State University.

• List of Tables and Figures. Preface.About the Authors.1. Foundations.At a Glance.Some History.Health and Disease.Health Service Need, Demand, and Utilization.Boards and Governance.2. Health Care Organizations and Services.Distinctive Characteristics.Ambulatory Care.Hospital Care.Long-Term Care.Mental Health Care.Health Systems.Public Health Services.3. Health Care Financing.Changing Economic Dynamics.Flow of Funds Through the System.Health Insurance.Types of Health Insurance Plans.Voluntary Health Insurance.Social Health Insurance (Medicare).Welfare Insurance (Medicaid).Health Maintenance Organizations.4. Health Care Personnel.Physicians.Nurses.Ancillary Nursing Personnel.Dentists.Pharmacists.Other Health Professionals.5. Predictions and Challenges.Appendixes.A. Glossary of Health Care Terms.B. Medical Specialties.C. Recommendations for Learning More.References.Index.

"The authors have succeeded in writing a primer targeting new and long-tenured board members." (Journal for Healthcare Quality, May/June 2004)