Handbook on Business Process Management 1

Business Process Management (BPM) has become one of the most widely used approaches for the design ofmodern organizational and information systems. Theconscious treatment of business processes as significant corporate assets has facilitated substantial improvements inorganizational performance but is alsoused to ensure the conformance of corporate activities. This Handbookpresents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses onarriving at a sound definition of Business Process Management approaches andexamines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed byleading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors ofBPM.