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This innovative Handbook explores the complexity of cultural, conceptual and definitional issues surrounding research into organisational culture, outlining the varied frameworks and theories that underpin the field. International contributors present a broad range of qualitative and quantitative research methods that can be used in organisational culture measurement. They explore topics of special contemporary interest, such as high performance cultures, corporate entrepreneurship, organisational culture in nonprofits and safety culture, unpacking the textured relationships between leadership style, organisational culture and organisational outcomes. Highlighting key implications for organisational values and ethical climate, the Handbook provides practical guidance on how to move from culture assessment to action and improvement. Offering a critical outline for measurement approaches and tools, this Handbook is crucial reading for researchers and students of organisation studies, particularly those focusing on culture and leadership of organisations. It also provides practical insights for business consultants and senior management teams, proposing methods and frameworks for developing positive organisational cultures to improve the productivity, performance and quality of businesses.
Edited by Cameron Newton, Professor, School of Management and Ruth Knight, Postdoctoral Research Fellow, Australian Centre for Philanthropy and Nonprofit Studies, Queensland University of Technology, Australia
Contents:1 Introduction to the Handbook of Research Methods for Organisational Culture 1Cameron NewtonPART I CONCEPTUAL ISSUES RELATING TOORGANISATIONAL CULTURE2 Organisational culture: definitions, distinctions and functions 5Penny Williams3 Leadership and organizational culture 23Athena Xenikou4 Fit and congruence with organisational culture: definitions andmeasurement issues 39Kamarul Zaman Bin Ahmad5 Multilevel issues in organizations and culture: a review of theoreticaland methodological innovations for the study of national andorganizational culture 52Ronald Fischer, Johannes Karl, Gerard Janse van Rensburg and MariaCristina FerreiraPART II QUANTITATIVE AND QUALITATIVE APPROACHES6 Values-based methods for measuring organizational culture: logic,evidence and critique 69Stefano Calciolari and Anna Prenestini7 Measuring organizational culture: converging on definitions andapproaches to advance the paradigm 92Jennifer A. Chatman and Andrew Choi8 Methodological alignment in qualitative research of organisational culture 108Alireza Javanmardi Kashan and Anna Wiewiora9 Mixed methods research approaches to measuring organisational culture 126Roslyn Cameron and Leesa TaylorPART III SPECIAL TOPICS OF ORGANISATIONAL CULTUREMEASUREMENT10 Culture change: measurement approaches and challenges 139Julian Randall11 High-performance cultures: a framework for navigating definition andmeasurement challenges 155Adelle J. Bish12 Measuring culture of innovation: from assessment to action 174Jay Rao and Shelby Danks13 Corporate entrepreneurship culture 191Jenna Campton14 Measuring and developing an ethical organizational climate 205Niel J. Christensen, Nathanael J.N. Lee and John B. Bingham15 Measuring nonprofit organisational culture: key issues and insights 230Ruth Knight16 Leadership capabilities: the influence of organizational purpose andculture in the nonprofit sector 244Adelle J. Bish, Karen Becker and Bernd Irmer17 Deciphering “bad” organizational cultures 260Sonja A. Sackmann18 Measuring organizational culture in Christian churches 275Angela J. Ward19 Rolling up our sleeves and pulling up our socks: a critical review ofsafety culture definitions and measures, and innovative ways to movethe field forward 291Tristan W. Casey, Xiaowen Hu, Chantelle Reid, Phuong Anh Tran and FrankW. GuldenmundIndex 312
‘The Handbook of Research Methods for Organisational Culture provides an excellent balance of breadth and depth with luminary insights from some of the most respected pioneers in organisational culture research.’