Del 0 - Research Handbooks in Business and Management series

Handbook of Healthcare Management

Inbunden, Engelska, 2015

AvMyron D. Fottler,Donna Malvey,Donna J. Slovensky

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The Handbook of Healthcare Management is a comprehensive examination of key management practices for global healthcare organizations, arguing that insight into and implementation of these practices is essential for success and sustainability.Expert contributors analyze both existing methods and new developments in healthcare management, through topics including healthcare marketing and customer service, managing human resources and organizational stakeholders, strategic and business planning, high-reliability organizations, and health informatics. The result is a well-rounded collection of strategies to enhance healthcare quality, with emphasis on factors that promote organizational excellence.This Handbook will be invaluable to students in both master and doctoral healthcare management programs, as well as faculty and health services researchers, practitioners in both private and public sectors, policy-makers, and public administrators.Contributors: A. Beardsley, J.W. Begun, N. Borkowski, B.K. Breland, K. Darr, C. Deschamp, E.W. Ford, M.D. Fottler, L.H. Friedman, J. Gill, P.K. Howse, T.R.Huerta, J.C. Hyde, R. Kemp, D. Malvey, A.S. McAlearney, N. Menachemi, C. Molinari, H. Nguyen, S.J. O'Connor, P.A. Paustian, A. Raffenaud, S. Rahurkar, S. Ruff, C.J. Sampson, D.J. Slovensky, D.G. Smith, P.L. Spath, W.L. Tarver, M. Thygeson, J.M. Trimm, J.G. Van Matre, C.F. Wainwright, J.H. Willig, T. Yeung, T. Zhang

Produktinformation

Utgivningsdatum2015-09-25
Mått156 x 234 x undefined mm
FormatInbunden
SpråkEngelska
SerieResearch Handbooks in Business and Management series
FörlagEdward Elgar Publishing Ltd
ISBN9781783470143

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Contents:1. Managing Complex Healthcare OrganizationsJames W. Begun and Marcus Thygeson2. Leadership ResiliencePamela E. Paustian3. High Reliability OrganizationsPatrice L. Spath4. Organizational PlanningJ.M.”Mickey” Trimm and John Gill5. Customer ServiceMyron D. Fottler and Tina Yeung6. Human Resources ManagementMyron D. Fottler, Donna Malvey, John C. Hyde and Clyde Deschamp7. Disaster Preparedness and ResponseBryan K. Breland8. Organizational ExcellenceLeonard H. Friedman9. CommunicationCharles F. Wainright and Amanda Raffenaud10. Healthcare Marketing and Social MediaDonna Malvey, Alicia Beardsley, Peggy K. Howse and Sandra Ruff11. Employee MotivationSteve J. O’Connor, Nancy Borkowski and Ross Kemp12. Organization Change and Transformation Nancy Borkowski 13. Innovations in Healthcare DeliveryDonna Malvey, Alicia Beardsley, Hannah Nguyen, and Myron D. Fottler 14. Reducing Medical ErrorsJoseph G. Van Matre and Donna J. Slovensky15. HIT to Enhance Patient Care and Organizational PerformanceNir Menachemi, Saurabh Rahurkar and Willi L. Tarver16. The Many Lives of DataJames H. Willig17. Managing Clinical ProfessionalsTimothy R. Hureta, Ann Scheck McAlearney and Eric W. Ford18. Healthcare Insurance and FinanceDean G. Smith19. Long-Term CareCarol Molinari and Tina Zhang20. Ethical Challenges in HealthcareKurt Darr and Carla J. Sampson21. The Future of Healthcare: The Editors Weigh InMyron D. Fottler, Donna Malvey and Donna J. SlovenskyIndex