Handbook of Digital Labor

JACK LINCHUAN QIU is Chair and Shaw Foundation Professor of Media Technology at the Wee Kim Wee School of Communication and Information, Nanyang Technological University, Singapore. SHINJOUNG YEO is an Associate Professor at Queens College, City University of New York (CUNY), and co-founder of the Information Observatory. RICHARD MAXWELL is a Professor of Media Studies at Queens College, City University of New York (CUNY). He specializes in the intersections of technology, labor, and environmental sustainability.

• Notes on Contributors xAcknowledgments xviiiIntroduction xix Jack Linchuan Qiu, ShinJoung Yeo, and Richard MaxwellSection I Working-Class Resistance 11 The Laboring of Labor Communication Research 3Vincent Mosco2 The Party's Over: Organizing Across the Contracting Divide at Google 18Seamus B. Grayer and Enda Brophy3 Organizing the Unorganized: The Case of Korean Truck Drivers—An Interview with Wol-san Liem 38ShinJoung Yeo4 "The Coal Machine/What Will a Coal Miner Do?" Automation, Financialization, and Union Mobilization in Underground US Coal Mining 57Ericka Wills5 Pathways to Worker Empowerment in the Digital Age: A Comparative Analysis of Unions and Co-operatives 77Greig de Peuter and Nicole S. CohenSection II Digital Capitalism and Alternatives 976 Digital Capitalism in the 2020s: Dividing the World 99Dan Schiller7 Labor and Surveillance: The Productivity of Being Watched 119Mark Andrejevic8 "We Don't Need Unions at Amazon.com": Historical Context and the Struggle to Organize an E-Commerce Giant 132Timothy J. Minchin9 From "Barefoot Electrician" to "Electronic Supervisor": Technology and Labor Politics in the Information Industry of China 158Hongzhe Wang and Changwen Chen10 Cybersyn: Into Alternative Digital Futures, Through a Chilean Rear-view Mirror 179Jie Xiong11 Regional Disadvantage: The Ongoing Exodus from Silicon Valley 201Melissa GreggSection III Laboring under Digital Capitalism 21712 Global Inequalities in the Production of Artificial Intelligence: A Four-Country Study on Data Work 219Antonio A. Casilli, Paola Tubaro, Maxime Cornet, Clément Le Ludec, Juana Torres-Cierpe, and Matheus Viana Braz13 Platform-mediated Informal Employment, the State, and Labor Politics in China 233Jenny Chan14 "There is No Future in this Business." Further Platformization of Ride-hailing Service in China and the State's Intervening Policies under the COVID-19 Outbreak 248Yanning Huang, Hanlin Chen, Qinyi Chen, Ruotong Jia, Jiaming Liu, Xueer Yan, and Yushu Yin15 "It's Not A Job That You Can Take Off": Freedom and Precarity of Sex Workers in the Platform Economy 264Margherita Di Cicco16 "Calibrated Servitude": Agency, Relational Practice, and Postcolonial Dynamics in Cloudwork 290Cheryll Ruth R. Soriano17 The Digital Hustle: Precarity Beyond Platforms 307Julia Ticona18 Control and Flexibility in the Age of Globalized Production 324Intan SuwandiSection IV Theorizing Digital Labor 34919 Digital Labor and Digital Capitalism: A Critical Political Economy Perspective 351Christian Fuchs20 Digital Labor and the Domestic Sphere 372Leopoldina Fortunati and Arlen Austin21 Labor and Value 392Adam Arvidsson22 Circuits of Labor: A Holistic Model for the Making and Unmaking of Class Through the iPhone 403Jack Linchuan Qiu, Melissa Gregg, and Kate CrawfordIndex 421