Handbook of Conflict Resolution

Peter Coleman is Associate Professor of Psychology and Education at Teachers College, Associate Professor of Psychology at The Earth Institute at Columbia University, current Director of Int'l Center for Cooperation and Conflict Resolution at Teacher's College, Faculty Sponsor of the MS Program in Negotiation and Conflict Resolution in Dept of Continuing Ed at Columbia, and?an active mediator.Morton Deutsch is the E.L. Thorndike Professor and director emeritus of the International Center for Cooperation and Conflict Resolution (ICCCR) at Columbia University. He is considered to be one of the leading pioneers in the study of intergroup relations and conflict resolution.Eric Marcus is Founder and Principal of The Marcus Group, a consulting firm that specializes in enhancing organizational effectiveness and individual and group development, whose clients include: JPMorgan Chase, United Nations, Neighborhood Housing Services of NYC and Say Yes to Education. He also teaches in the Master's program in Negotiation & Conflict Resolution at Columbia University.

• Preface xiIntroduction xviiMorton DeutschPart one: Interpersonal and Intergroup Processes 11 Cooperation, Competition, and Conflict 3Morton Deutsch2 Justice and Conflict 29Morton Deutsch3 A Delicate and Deliberate Journey toward Justice: Challenging Privilege: Building Structures of Solidarity 56Michelle Fine, Alexis Halkovic4 Constructive Controversy: The Value of Intellectual Opposition 76David W. Johnson, Roger T. Johnson, Dean Tjosvold5 Trust, Trust Development, and Trust Repair 104Roy J. Lewicki, Edward C. Tomlinson6 Power and Conflict 137Peter T. Coleman7 Communication and Conflict 168Robert M. Krauss, Ezequiel Morsella8 Language, Peace, and Conflict Resolution 182Francisco Gomes de Matos9 The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution 203Eben A. Weitzman, Patricia Flynn Weitzman10 Intergroup Conflict 230Ronald J. FisherPart two: Intrapsychic and Intragroup Processes 25311 Judgmental Biases in Conflict Resolution and How to Overcome Them 255Leigh L. Thompson, Brian J. Lucas12 Emotion and Conflict: Why It Is Important to Understand How Emotions Affect Conflict and How Conflict Affects Emotions 283Evelin G. Lindner13 Self-Regulation in the Service of Conflict Resolution 310Walter Mischel, Aaron L. DeSmet, Ethan Kross14 Group Decision Making in Conflict: From Groupthink to Polythink in the War in Iraq 331Alex Mintz, Carly WaynePart three: Personal Differences 35315 Natural-Born Peacemakers? Gender and the Resolution of Conflict 355Mara Olekalns16 Resolving Intractable Intergroup Conflicts: The Role of Implicit Theories about Groups 384Eran Halperin, James J. Gross, Carol S. Dweck17 Personality and Conflict 400Sandra V. Sandy, Susan K. Boardman, Morton Deutsch18 The Development of Conflict Resolution Skills: Preschool to Adulthood 430Sandra V. SandyPart four: Creativity and Change 46519 Creativity and Conflict Resolution: The Role of Point of View 467Howard E. Gruber20 Some Guidelines for Developing a Creative Approach to Conflict 478Peter T. Coleman, Morton Deutsch21 Creativity in the Outcomes of Conflict 490Peter J. Carnevale22 Change and Conflict: Motivation, Resistance, and Commitment 513Eric C. Marcus23 Changing Minds: Persuasion in Negotiation and Conflict Resolution 533Alison Ledgerwood, Shannon P. Callahan, Shelly Chaiken24 Learning through Reflection on Experience: An Adult Learning Framework for How to Handle Conflict 558Victoria J. Marsick, Dorothy E. Weaver, Lyle YorksPart five: Culture and Conflict 57925 The Alchemy of Change: Cultural Fluency in Conflict Resolution 581Michelle LeBaron26 Indigenous Lessons for Conflict Resolution 604Geneviève Souillac, Douglas P. Fry27 Multiculturalism and Conflict 623Mekayla K. Castro, Peter T. Coleman28 Cooperative and Competitive Conflict in China 654Dean Tjosvold, Kwok Leung, David W. JohnsonPart six: Difficult Conflicts 67929 Aggression and Violence: Causes and Correctives 681Wen Liu, Susan Opotow30 Intractable Conflict 708Peter T. Coleman31 The Pragmatics of Peace with Justice: The Challenge of Integrating Mediation and Human Rights 745Eileen F. Babbitt32 Terrorism: Negotiating at the Edge of the Abyss 764Guy Olivier FaurePart seven: Models of Practice 79333 Negotiation 795Roy J. Lewicki, Edward C. Tomlinson34 The Mediation of Conflict: Context, Cognition, and Practice 817Kenneth Kressel35 Teaching Conflict Resolution Skills in a Workshop 849Susan W. Coleman, Yaron Prywes36 Creating Constructive Communication through Dialogue 877Beth Fisher-Yoshida37 An Empirically Based Approach to Couples’ Conflict 898John Gottman, Julie S. Gottman, Andy Greendorfer, Mirabai Wahbe38 Managing Conflict through Large Group Methods 921Barbara Benedict Bunker, Susan W. Coleman39 Group Relations and Conflict Resolution 947Sarah J. Brazaitis40 Reconciliation between Groups: Preventing (New) Violence and Improving Lives 971Ervin Staub41 Social Networks, Social Media, and Conflict Resolution 998James D. Westaby, Nicholas Redding42 Using Research Findings in Practice: From Knowledge Acquisition to Application 1023Daniel Druckman43 Nonviolent Struggle: An Overview 1043Gene SharpPart eight: Looking to the Future 105944 A Framework for Thinking about Research on Conflict Resolution Initiatives 1061Morton Deutsch, Jennifer Goldman-Wetzler, Christine T. Chung45 Some Research Frontiers in the Study of Conflict and Its Resolution 1087Dean G. Pruitt, Katharina G. KuglerConcluding Overview 1111Peter T. Coleman, Eric C. MarcusAbout the Editors 1125About the Contributors 1129Name Index 1163Subject Index 1191Part nine: Domain SpecificChapters 46 through 56 are available exclusively as online downloads. Visit www.wiley.com/go/coleman for more information.46 Gender Conflict in MarriageJanice M. Steil, Beth Turetsky47 Conflict Resolution in SchoolsDavid W. Johnson, Roger T. Johnson48 Conflict in OrganizationsW. Warner Burke49 Labor Relations and Conflict ChristopherHoneyman50 Alternative and Appropriate Dispute Resolution in Context: Formal, Informal, and Semiformal Legal ProcessesCarrie Menkel-Meadow51 Police and Conflict Resolution: Some ObservationsMaria R. Volpe52 Participatory Action Research, Conflict Resolution, and CommunitiesClaudia E. Cohen, Rebecca Neshkes, Michelle Pryce-Screen, Elizabeth Hernandez, Micaela Linder, Megan Doherty-Baker53 Faith Matters: Religion as a Third Side for PeaceBridget Moix54 Nongovernmental Organizations as a Vehicle for Collective ActionAndrea Bartoli, Borislava Manojlovic, Mark Magellan55 Managing Environmental ConflictJoshua Fisher56 International Conflict Resolution: From Practice to Knowledge and Back AgainAnthony Wanis-St. John, Suzanne Ghais

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