Handbook of Communication Skills

Owen Hargie is a Professor Emeritus in the School of Communication and Media at Ulster University, Belfast, UK. He is an Associate Fellow and honorary life member of the British Psychological Society. He was conferred with the award of a Senior Distinguished Research Fellowship by Ulster University in recognition of his prolific research contributions over four decades.

• Part 1: Communication Skill in Theory and Practice 1. Skill in Theory: Communication as Skilled Performance 2. Skill in Practice: An Operational Model of Communicative Performance 3. Digitally Mediated Communication; Part II: Core Communication Skills 4. Nonverbal Behaviour as Communication: Unresolved Issues and New Findings 5. Questioning 6. Reinforcement 7. Explaining and Understanding 8. Self-Disclosure 9. Listening 10. Humour and Laughter in Communication 11. Persuasion; Part III: Applying Skills in Specific Contexts 12. Asserting and Confronting 13. Interacting in Task Groups 14. Negotiating 15. Mentoring and Coaching 16. Relational Communication; Part IV: Applying Skills in Specialised Interviewing Contexts 17. The Employment Interview 18. The Cognitive Interview 19. The Developmental Counselling and Therapy Interview 20. Communication Skills in Cognitive Behaviour Therapy (CBT) and Mindfulness-Based Interventions 21. The Appraisal Interview Reappraised; Part V: The Training Context 22. Training in Communication Skills: Research, Theory and Practice

"The Handbook of Communication Skills is widely recognised as a standard text in the field of communication for academic scholars, management practitioners and professionals in areas such as business communication, education and the health sector. In this 5th edition of the book Professor Hargie has again collated an exceptional collection of chapters from world leading contributors recognised for their expertise in the theory, research and practice of interpersonal communication. The book is an excellent resource for those engaged with workplace training, mentoring, interviewing and counselling across a wide range of occupations and professional contexts. It will also be an essential text on the reading lists for a range of university courses in communication studies." - Professor Ian Somerville, University of Leicester, UK.“The Handbook of Communication Skills is a masterfully crafted resource that delves deeply into the essential art of communication. This book is an invaluable resource for anyone looking to refine their communication abilities, whether in personal interactions or professional settings. It offers a comprehensive, evidence-based approach, combining theory with practical applications that are easy to understand and implement. The breadth of topics covered, from verbal and non-verbal communication to listening skills and conflict resolution, makes this handbook a must-have for students, educators, and professionals alike. It is a definitive guide that stands out in its clarity, depth, and relevance. Highly recommended for anyone serious about mastering communication skills!” -- Dr. Mairead Boohan, Associate Director, Centre for Medical Education, Queen’s University Belfast, UK“In an era where educators encounter growing challenges in teaching communication to students with diverse needs and varying skill levels, this new edition of a highly regarded textbook is a valuable addition to the resources available to lecturers across multiple disciplines. The diverse array of contributors and topics ensures that this resource is relevant to a broad spectrum of academics. While communication skills are integrated into a wide variety of courses, many lecturers have only received basic training themselves. This book serves as a solid foundation for these educators to enhance their teaching practices. In my own experience of teaching mental health courses and working with social work students, it offers the flexibility in topics and methodologies that enables me to connect with students in adaptable and responsive ways.” -- Dr Sharon Mallon, Senior Lecturer in Social Work and Wellbeing, Staffordshire University, UK