Michael Lang is a mediator with more than forty years of experience in the areas of family, workplace, organizational, congregational, and public policy disputes. He is the founding director of the Master of Arts Program in Conflict Resolution at Antioch University.

• ContentsDedicationAcknowledgementsChapter 1: Beginning of the SpiralChapter 2: Reflective Practice: An IntroductionChapter 3: The Attributes of a Reflective PractitionerChapter 4: Theory: What We Think Shapes What We DoChapter 5: Research Improves PracticeChapter 6: The Methods of Reflective PracticeChapter 7: Reflective practice GroupsChapter 8: Reflective Debrief ®Chapter 9: Reflective Practice in Training and EducationChapter 10: Spiraling into the Future: Becoming Reflective PractitionersAppendicesAppendix A Guides for ReflectionAppendix B Sample SRI QuestionsAppendix C Basics of Learning JournalAppendix D Some Guidelines for Reflective DebriefAppendix E Case Presentation Instructions for Reflective DebriefAppendix F RPG BasicsAppendix G Reflective Debrief - What Not to Ask or Say/What to Ask or SayAppendix H Asking Elicitive QuestionsAppendix I Guidelines for Your DebriefingAppendix J Comparison of Roles—Mediator/DebrieferAppendix K Potential Roles of RPG Leader/FacilitatorAppendix L Guidelines for Starting a Reflective Practice GroupAppendix M Initial Handout-Reflective Practice GroupContributorsBibliographyIndex

Michael Lang’s continuing commitment to professionalizing the work of conflict management practitioners is evidenced by all he generously shares in this new edition on reflective practice. He includes interesting and unique perspectives of several practitioners in this edition, and their words and experiences add even more value to the increased number of resources included in this edition. This is a must-have for mediators, and other conflict specialists, including those studying and training to be practitioners.