Dr Richard McMaster worked completed his Masters degree in Applied Psychology at Sheffield University before joining University of Birmingham as a research associate funded by the MoD Defence Technology Centre for Human Factors Integration. Over a period of some 9 years, he worked on a variety of projects related to military Command and Control and to the management of Emergency Response. In addition to this work, he registered as a part-time PhD student, developing a thesis on the ways in which the Police dealt with incidents. This research was complimented by his role as a Community Police Officer, which gave him access to operational policing as part of his daily work. He now works at Babcock International, Plymouth, where he conducts Human Factors investigations and Safety Audits on nuclear submarines. Professor Chris Baber joined the University of Birmingham in 1990 as a lecture on the MSc Work Design and Ergonomics programme. Prior to this, he completed his PhD at the Applied Psychology Unit at Aston University (with a thesis on speech technology for control room operations which was subsequently published by Ellis Horwood). His research focuses on human-computer interaction (particularly in terms of sensor-based interactions and wearable computers) and on distributed sensemaking (particularly in uncertain or complex domains). He has published over 80 refereed journal papers, as well as around 400 conference papers. He is the author / co-author of 6 books (for Ashgate, CRC Press, Ellis Horwood, Springer).

• Preface. Introduction; Individual Sensemaking; Sensemaking with Artefacts; Collaborative Sensemaking; Command and Control in the UK Emergency Services; Sensemaking in Command and Control; Managing Routine Incidents; Distributed Cognition in Routine Incidents; Responding to Major Incidents; Distributed Cognition in Major Incidents; The Challenges of Interoperability; Sensemaking and Organisational Structure in Emergency Response; Common Operating Pictures; Discussion

"This book is of most value to the individuals who seek to make sense of sensemaking as a social activity which transpires differently in varying contexts. The authors take the reader on the journey from individual sensemaking to a multi-agency, multi-level sensemaking; from routine and simplistic situations to high-risk, high-volatility, and high-uncertainty events. In conclusion, the reader will learn about possible solutions to enhance the performance of diverse teams, even in most stressful situations. In conclusion, it is my opinion that the authors have successfully reached their goal of introducing distributed cognition as a valid and intriguing member of the family of sensemaking theories. The principles of the theory promise to initiate further research into the phases of sensemaking, especially in the context of our rapidly changing world." —Olga Kozlova, Marquette University, USA

Dr Richard McMaster worked completed his Masters degree in Applied Psychology at Sheffield University before joining University of Birmingham as a research associate funded by the MoD Defence Technology Centre for Human Factors Integration. Over a period of some 9 years, he worked on a variety of projects related to military Command and Control and to the management of Emergency Response. In addition to this work, he registered as a part-time PhD student, developing a thesis on the ways in which the Police dealt with incidents. This research was complimented by his role as a Community Police Officer, which gave him access to operational policing as part of his daily work. He now works at Babcock International, Plymouth, where he conducts Human Factors investigations and Safety Audits on nuclear submarines. Professor Chris Baber joined the University of Birmingham in 1990 as a lecture on the MSc Work Design and Ergonomics programme. Prior to this, he completed his PhD at the Applied Psychology Unit at Aston University (with a thesis on speech technology for control room operations which was subsequently published by Ellis Horwood). His research focuses on human-computer interaction (particularly in terms of sensor-based interactions and wearable computers) and on distributed sensemaking (particularly in uncertain or complex domains). He has published over 80 refereed journal papers, as well as around 400 conference papers. He is the author / co-author of 6 books (for Ashgate, CRC Press, Ellis Horwood, Springer).

• Preface. Introduction; Individual Sensemaking; Sensemaking with Artefacts; Collaborative Sensemaking; Command and Control in the UK Emergency Services; Sensemaking in Command and Control; Managing Routine Incidents; Distributed Cognition in Routine Incidents; Responding to Major Incidents; Distributed Cognition in Major Incidents; The Challenges of Interoperability; Sensemaking and Organisational Structure in Emergency Response; Common Operating Pictures; Discussion

"This book is of most value to the individuals who seek to make sense of sensemaking as a social activity which transpires differently in varying contexts. The authors take the reader on the journey from individual sensemaking to a multi-agency, multi-level sensemaking; from routine and simplistic situations to high-risk, high-volatility, and high-uncertainty events. In conclusion, the reader will learn about possible solutions to enhance the performance of diverse teams, even in most stressful situations. In conclusion, it is my opinion that the authors have successfully reached their goal of introducing distributed cognition as a valid and intriguing member of the family of sensemaking theories. The principles of the theory promise to initiate further research into the phases of sensemaking, especially in the context of our rapidly changing world." —Olga Kozlova, Marquette University, USA

Dr Richard McMaster worked completed his Masters degree in Applied Psychology at Sheffield University before joining University of Birmingham as a research associate funded by the MoD Defence Technology Centre for Human Factors Integration. Over a period of some 9 years, he worked on a variety of projects related to military Command and Control and to the management of Emergency Response. In addition to this work, he registered as a part-time PhD student, developing a thesis on the ways in which the Police dealt with incidents. This research was complimented by his role as a Community Police Officer, which gave him access to operational policing as part of his daily work. He now works at Babcock International, Plymouth, where he conducts Human Factors investigations and Safety Audits on nuclear submarines. Professor Chris Baber joined the University of Birmingham in 1990 as a lecture on the MSc Work Design and Ergonomics programme. Prior to this, he completed his PhD at the Applied Psychology Unit at Aston University (with a thesis on speech technology for control room operations which was subsequently published by Ellis Horwood). His research focuses on human-computer interaction (particularly in terms of sensor-based interactions and wearable computers) and on distributed sensemaking (particularly in uncertain or complex domains). He has published over 80 refereed journal papers, as well as around 400 conference papers. He is the author / co-author of 6 books (for Ashgate, CRC Press, Ellis Horwood, Springer).

• Preface. Introduction; Individual Sensemaking; Sensemaking with Artefacts; Collaborative Sensemaking; Command and Control in the UK Emergency Services; Sensemaking in Command and Control; Managing Routine Incidents; Distributed Cognition in Routine Incidents; Responding to Major Incidents; Distributed Cognition in Major Incidents; The Challenges of Interoperability; Sensemaking and Organisational Structure in Emergency Response; Common Operating Pictures; Discussion

"This book is of most value to the individuals who seek to make sense of sensemaking as a social activity which transpires differently in varying contexts. The authors take the reader on the journey from individual sensemaking to a multi-agency, multi-level sensemaking; from routine and simplistic situations to high-risk, high-volatility, and high-uncertainty events. In conclusion, the reader will learn about possible solutions to enhance the performance of diverse teams, even in most stressful situations. In conclusion, it is my opinion that the authors have successfully reached their goal of introducing distributed cognition as a valid and intriguing member of the family of sensemaking theories. The principles of the theory promise to initiate further research into the phases of sensemaking, especially in the context of our rapidly changing world." —Olga Kozlova, Marquette University, USA